Oyster Pre Pay:
Oyster cannot be used at this station.
Applicable Operators: Great Northern
Passenger Information Systems:
Telephones (Cards & Coins):
<a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category B3 station: Step-free access to platform 2 (to Welwyn Garden City) via short ramp from car park, though due to narrow platform (less than 2.0m), ramp cannot be used. Steps to platform 1 (to London).
Assistance Meeting Point is the shelter on platfrom 1.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Located in the car park
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 7:15 AM to 10:15 AM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.