Ways to pay
Buy or collect a ticket at the station from one of our machines. Also find out how to print your own tickets at home or get them through the Gatwick Express app.
When you book your tickets online, you can pay by credit card, debit card, eVoucher, PayPal, Visa Checkout, or Amazon Pay.
You’ll find our self-service ticket machines at London Victoria and Gatwick stations. You can use cash, credit or debit cards to buy daily or weekly tickets to and from Gatwick Airport. If you need a next-day ticket, you can buy these from 16.00 onwards on the previous day.
It’s easy to buy your ticket in a few steps. Just follow the messages on screen and we’ll guide you through your purchase. If you get stuck, ask one of our friendly staff for assistance.
You can also use Gatwick Express and Southern ticket machines to buy tickets for journeys on the national rail network and TfL London Underground, including travelcards.
Remember, if you book your Gatwick Express ticket online, we’ll give you a 10% discount and find you the best price.
When you book online, you’ll have the option to collect your train tickets from your chosen Gatwick Express or Southern station. You can collect train tickets from the machine or ticket office at your selected station two hours after you book.
Select the ‘Collect’ button on screen and insert your credit or debit card. It doesn’t have to be the card you paid with as we allow ‘any card collection’. You will be asked to type in your collection reference, which you received in your email confirmation. It is important that you have this reference, otherwise you won’t be able to collect your train tickets.
Some Southern stations aren’t staffed during the afternoons, and not all of them have ticket machines. So before you select your station, check Southern station information.
You can book Gatwick Express tickets online. Once your booking is confirmed, we’ll email your tickets to you as a PDF attachment, with each individual ticket on a separate page.
Print all your PDF electronic train tickets out on plain white A4 paper. You can do this up until the day before your journey.
Make sure you print out the PDF attachment, not the email itself, as only the attached PDF train e-ticket is valid for travel. Your train e-ticket print-outs are only valid for Gatwick Express services, so you can’t use them for travel between Gatwick and Victoria with any other operator.
Alternatively, simply bring up the ticket image on your smartphone and hold this against the barcode scanner at the gates to the platforms when you travel.
Each ticket, whether a print-out or on your smartphone, has a unique barcode which will be scanned at the station before you board the train. You may also be asked to show ID, which can be a:
- Credit or debit card
- Driving license
Print at home ticketing - terms and conditions
Print at Home refers to a paper ticket which you print yourself at home.
These tickets can be purchased up until the day before travel and are only valid for use on Gatwick Express train services between Gatwick Airport and London Victoria.
We may modify the terms and conditions relating to Print at Home ticketing at any time by posting revised terms on this site. You agree to accept these terms and conditions, as well as the general terms and conditions relating to this website.
Conditions of use
Print at Home Anytime Return tickets are valid for one calendar month from the start date for both the outward and return journeys. Print at Home Anytime Single tickets are valid for one day on the date shown on the ticket. Your journey must be made from the outward date specified when making your booking and return within the terms and conditions of your ticket purchased. If you travel on a day for which your Print at Home ticket is not valid, a new ticket must be purchased.
By accepting these terms you are confirming you have access to and can use a printer of suitable specification to print these tickets. You must ensure that each page of your Print at Home ticket is printed clearly on a blank piece of A4 white paper.
If the Print at Home ticket is printed incorrectly, or is damaged or illegible in any way, the ticket will not be valid and a new ticket will need to be purchased.
A form of identity will be required as identification during the journey. If you are unable to supply this identification, your ticket will not be valid and a new ticket must be purchased.