Service updates Latest travel information and updates

Timetables Find Gatwick Express timetables by station and download train times

Planned engineering work Details of planned engineering work on our network

Alternative travel routes Alternative train, bus and tube maps

Festive period 2024 Planned engineering works will be taking place across the festive period

Our trains Your non-stop trip between London and Gatwick just got a lot more comfortable

Luggage Guidelines and support for carrying luggage on board

Wi-Fi Keeping you connected

Baby on board Priority seating for new and expectant parents

Bikes & scooters Storage of bikes and scooters on board

Travelling with pets Policies for travelling with pets

Find a quieter train Want to have the best chance of getting a seat?

All stations (A-Z) Facilities, addresses, maps and more, for all stations

Getting to the station Find out about taxis, buses and how to get to the station

Ways to pay eTickets, Smartcard and Oyster card payment methods

Off-Peak Reduced fares during off-peak hours

Child tickets Child fares and discounts for young people

Web Duo Discounted tickets for when you travel with a friend

Anytime Tickets valid for travel at any time

Carnet tickets Flexible ticket options for frequent travellers

First Class Guarantee a seat and power socket

Railcards and student discounts Save up to 1/3 off tickets with railcards

GroupSave Off-peak savings for 3-9 adults travelling together

10% online discount Combined train, bus and tram tickets

2FOR1 London attractions 2-for-1 entry at attractions in London, Brighton and more

Kids for £2 Cheaper child fares starting from just £2

Book assistance Our online form for booking assistance for your journey

Assisted travel Assistance for those with access needs

Priority seat card A badge for those who require priority seating

Support whilst you're travelling Information and guidance on accessing our trains

Wheelchairs & mobility scooters Guidelines for wheelchairs and mobility scooters

Contact us Need help? Find out how to get in touch

Delay Repay Compensation for unexpected delays and cancellations

Refunds & amendments How to refund and change your ticket

Money back guarantee Plans can change, and it's fine to change your mind

Penalty fares Information on penalty fares and prosecutions

Failed to carry Submit proof of your ticket or railcard

Lost property Lost property services, collection and enquires

First Class claim form First class claim form for reimbursement