Acle

General information

Station Operator: LE
Station Code: ACL

Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Lost Property Contact Available	No
Website: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
Ticket Gate	No
DepartureScreens, Announcements,
Customer Services: The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 Closed on Christmas Day and Boxing Day.

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building

Left Luggage Contact Available

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen
Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building

Station facilities

Atm Machine	No
Baby Change	No
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	No
Telephones	No
Toilets	No
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Acle station
Waiting Room	No

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 24 Annual Charge: N/A Daily Charge: £3.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A

Car Parking Contact Available	No
Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/acle-station-greater-anglia/

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 14 Type: Stands Location: There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).

Cycle Storage Availability

Sheltered: Yes
Spaces: 14
Type: Stands
Location:

There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).

Cycle Storage CCTV	No

Other transport

Taxi Rank	No
Car Hire	No
Airport	No

Metro	No
Bus Service	No

Accessibility

Accessible Booking Office Counter	No
Accessible Public Telephones	No
Accessible Toilets	No
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform. This station is a category B3 according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform.

Accessible Taxis	No
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes

Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station Assistance meeting point is on the platform.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Address

Ticket office

Station details

timetables for Acle