Aldershot

Address

Aldershot station
Station Road
Aldershot
GU11 1HN

Ticket office

Open now

Station details

The lifts are out of order between platform 1 and the rest of the station at Aldershot station.

General information

Station Operator: SW
Station Code: AHT

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:
Ticket Office Note: The ticket office is located on Platform 1.Ticket Vending Machines are located outside station near ticket office entrance.

Passenger services

Lost Property Contact Available	No
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
DepartureScreens,
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Customer Help points are located on every platform

Station facilities

Atm Machine	Yes
Baby Change	Yes
Bureau De Change	No
Post Box	Yes
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches.
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Aldershot station
Waiting Room	No
Waiting Room Note: Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access.

Car parking

Car parking	Yes
Name: Aldershot Car Park Operator: Spaces: 207

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 39 Type: Compounds,Lockers,Racks Location: Platform 1 and car park Note: 3 cycle lockers and 36 cycle stand parking spaces

Cycle Storage Availability

Sheltered: Yes
Spaces: 39
Type: Compounds,Lockers,Racks
Location:

Platform 1 and car park

Note:

3 cycle lockers and 36 cycle stand parking spaces

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	Yes
Taxi Rank Note: Taxi Rank in the station forecourt.
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away. Information to plan your onward journey is available in a printable format here

Metro

Bus Service

Bus Service Note:

Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away.

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: 5:30 AM to 11:55 PM Sat: 5:30 AM to 11:55 PM Sun: 7:00 AM to 11:00 PM
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Departures

Arrivals

timetables for Aldershot

No timetables.

Download Station Information for Aldershot (HTML file)

Download all Station Information

Stay up-to-date

Subscribe to email updates. Get travel inspiration, journey updates and exclusive offers delivered straight to your inbox.

We will not pass on your personal information to any organisation outside of Gatwick Express.

Should we no longer operate the Gatwick Express franchise, please be aware that we will pass your details to the Successor franchise or Secretary of State for Transport to allow you to continue receiving service and/or marketing emails if you have consented to them.

Subscription confirmed

Thank you for subscribing to receive relevant updates from Gatwick Express.

Subscription Failed

Something went wrong with your submission, please try again later.