Balham Station Information | Departures & Arrivals for Balham Station

General information

Station Operator: SN
Station Code: BAL

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard: Zone 3
Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Penalty Fares: Applicable Operators: Southern

Passenger services

Lost Property Contact Available	Yes
Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
DepartureScreens, Announcements,

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Platforms 1&2

Station facilities

Shops	No
Showers	No
Station Buffet	Yes
Telephones	No
Toilets	Yes
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Wifi information at this station
Waiting Room	No
Waiting Room Note: Unheated waiting shelters are available on the platforms.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 14 Type: Stands Location: Side entrance Note: Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Availability

Sheltered: No
Spaces: 14
Type: Stands
Location:

Side entrance

Note:

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV	Yes

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This is a Category B3 station: Step-free access to platforms 1 (to Croydon/Sutton/London Bridge) and platform 2 (to Victoria) via lift. During times of engineering work trains may stop on platform 3/4 which do not have step-free access. Assistance Meeting Point is the Station Road entrance ticket barriers.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: No dedicated area
Staff Help Available	Yes
Mon - Sun: 4:50 AM to 1:00 AM
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Assisted Travel: Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.

Balham