|Station Operator: AW|
|Station Code: BNG|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Electronic system available when station is unstaffed.
|Bureau De Change||No|
Post Box Note:
Located at bottom of footbridge steps on platform 1.
|First Class Lounge||No|
Station Buffet Note:
Located on platform 1
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|Tourist Information Office||No|
Waiting Room Note:
Located on platform 1.
Name: South Car Park
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Car Parking Contact Available||No|
|Cycle Storage Availability||Yes|
Platform 1 behind the platform office (sheltered)
Platform 2 to the rear of the car park (unsheltered).
|Cycle Storage CCTV||No|
Bus Service Note:
Buses to many locations including the main bus station leave from outside the booking hall.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machines are located outside the ticket office and on Platform 2.
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon: 5:35 AM to 10:45 PM
Tue: 5:35 AM to 10:45 PM
Wed: 5:35 AM to 10:45 PM
Thu: 5:35 AM to 10:45 PM
Fri: 5:35 AM to 10:45 PM
Sat: 5:35 AM to 10:45 PM
Sun: 9:00 AM to 11:00 PM
Staff Help Available Note:
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.