Skip to Content Skip to Recite Me Skip to Footer
departures
arrivals
Last updated: 00:32

Basildon

Address

Basildon station
Station Way
Basildon
SS16 5XY

Open in Google Maps

Ticket office

Closed now

Station details

  • Alerts
    Show details
    Hide details

    Un-booked assistance? No problem.

    This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information
Station Operator: CC
Station Code: BSO
Staffing Level: Full Time
CCTV: Yes
Ticket buying & collection
Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator Yes
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: c2c
Passenger services
Lost Property Contact Available No
Phone number: 03457 44 44 22
Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate Yes

DepartureScreens, Announcements,

Customer Services:
Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk
Left Luggage Contact Available No
Customer Help Points Yes
Customer Help Points Note:
Help points are located on each platform.
Station facilities
Atm Machine Yes
Atm Machine Note:
Adjacent to main entrance
Baby Change Yes
Bureau De Change No
Post Box Yes
Seated Area Yes
First Class Lounge No
Shops Yes
Shops Note:

"Station News" in the Booking Hall
Showers No
Station Buffet Yes
Station Buffet Note:

Drinks available at Station News. 
Telephones (Coins) Yes
Toilets Yes
Toilets Note:
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Tourist Information Office No
Trolleys No
WebKiosk No
WiFi Yes
Wifi Note:
Waiting Room No
Car parking
Car parking No
Cycling
Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 36
Type: Stands
Location: Outside front of station towards Bus station
Cycle Storage CCTV No
Other transport
Taxi Rank Yes
Taxi Rank Note:

Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
Car Hire No
Airport No
Metro No
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter Yes
Accessible Public Telephones No
Accessible Toilets Yes
Accessible Toilets Note:
Located in booking hall. This can be accessed using a radar key.
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

Step free access is available to both platforms via lifts
Accessible Taxis No
Accessible Taxis Note:

Operated by local companies. Pre-booking advised.
Accessible Ticket Machines Yes
Impaired Mobility Set Down No
Staff Help Available Yes
Mon - Fri: 6:00 AM to 9:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Departures
Arrivals

timetables for Basildon

No timetables.

Download Station Information for Basildon (HTML file)
Download all Station Information