|Station Operator: GN|
|Station Code: BAY|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Great Northern
|Lost Property Contact Available||No|
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Wifi is not yet available at this station.
Waiting Room Note:
Unheated waiting shelters are available on both platforms
Name: Station car park
Operator: <a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Annual Charge: £450.50
Daily Charge: £3.40
Monthly Charge: £51.50
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £142.80
Weekly Charge: £14.20
|Car Parking Contact Available||No|
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format can be found here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||No|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category B3 station: Step-free access to platform 1 (to London) via a ramp (less steep than a 1:10 gradient) from the station car park. Steps to platform 2 (towards Hertford North).
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
In car park
|Staff Help Available||No|
|Mon - Sun: Unavailable|
See below for times when this station is staffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see: