Benfleet
Ticket office
Open now
| Mon - Fri: | 5:15 AM to 10:00 PM |
|---|---|
| Sat: | 5:15 AM to 10:00 PM |
| Sun: | 6:15 AM to 10:00 PM |
Station details
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
General information
| Station Operator: CC | |
| Station Code: BEF |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| Oyster Comments: <p>. </p> |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: c2c |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03457 44 44 22 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday, Sunday and Public Holidays: 09:00 - 16:00 Christmas Day - Boxing Day: Closed. 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platforms, accessible via electronic gates from street level |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Platform 1 |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Free c2c Wi-Fi |
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| False | Waiting Room |
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Waiting Room Note: Platforms 1 & 2 |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 125 Annual Charge: £1052.00 Daily Charge: N/A Monthly Charge: £105.00 Off Peak Charge: £2.40 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £303.00 Weekly Charge: £27.40 |
| False | Car Parking Contact Available |
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Phone number: 0845 050 70 80 Website: Go to website Note: Only car park season ticket holders are able to use this facility at Benfleet station before 10.00, Monday to Friday. |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Outside main entrance, turn left under subway |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Customer Service Staff |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: Platform 1. This can be accessed using a radar key. |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates |
| False | Accessible Taxis |
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Accessible Taxis Note: Operated by local companies. Pre-booking advised |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Outside station entrance |