|Station Operator: AW|
|Station Code: BCG|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||No|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
|Cycle Storage Availability||No|
|Cycle Storage CCTV||No|
Bus Service Note:
Available from Caerphilly Road (main road next to station)
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is available from Waun y Groes Avenue.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.