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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon: 5:15 AM to 11:00 PM
Tue: 5:15 AM to 11:00 PM
Wed: 5:15 AM to 11:00 PM
Thu: 5:15 AM to 11:00 PM
Fri: 5:15 AM to 11:00 PM
Sat: 5:15 AM to 11:00 PM
Sun: 7:00 AM to 11:00 PM

Station details

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    Engineering work is taking place at Birmingham New Street over the Spring Bank Holiday. More details and the impact to your journey can be found here.

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A 

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
21:57 Manchester Piccadilly via Stoke-on-Trent Platform 3B 3B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
21:57 Walsall Platform 1A 1A On time See details on departure to Walsall
22:00 Great Malvern Platform 10B 10B On time See details on departure to Great Malvern
22:03 Leeds Platform 8 8 On time See details on departure to Leeds
22:03 Longbridge Platform 9B 9B On time See details on departure to Longbridge
22:06 Lichfield Trent Valley Platform 7A 7A On time See details on departure to Lichfield Trent Valley
22:08 Wolverhampton Platform 4B 4B On time See details on departure to Wolverhampton
22:11 Bristol Temple Meads Platform 12B 12B 22:22 11 mins late See details on departure to Bristol Temple Meads
22:14 Milton Keynes Central Platform 5 5 On time See details on departure to Milton Keynes Central
22:15 Redditch Platform 11B 11B On time See details on departure to Redditch
22:16 Wolverhampton Platform 3 3 On time See details on departure to Wolverhampton
22:24 Shrewsbury Platform 7B 7B On time See details on departure to Shrewsbury
22:30 London Euston Platform 1 1 On time See details on departure to London Euston
22:34 Longbridge Platform 10B 10B On time See details on departure to Longbridge
22:36 Coventry Platform 2A 2A On time See details on departure to Coventry
22:36 Lichfield Trent Valley Platform 9A 9A On time See details on departure to Lichfield Trent Valley
22:39 Birmingham International Platform 2B 2B On time See details on departure to Birmingham International
22:42 Hednesford Platform 5A 5A On time See details on departure to Hednesford
22:43 Wolverhampton Platform 4 4 On time See details on departure to Wolverhampton
22:45 Redditch Platform 12B 12B On time See details on departure to Redditch
22:55 Holyhead Platform 6B 6B On time See details on departure to Holyhead
22:57 Walsall Platform 2A 2A On time See details on departure to Walsall
23:00 London Euston Platform 4 4 On time See details on departure to London Euston
23:03 Longbridge Platform 10B 10B On time See details on departure to Longbridge
23:06 Lichfield Trent Valley Platform 9A 9A On time See details on departure to Lichfield Trent Valley
23:08 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
23:14 Coventry Platform 5A 5A On time See details on departure to Coventry
23:15 Redditch Platform 12B 12B On time See details on departure to Redditch
23:17 Walsall Platform 6A 6A On time See details on departure to Walsall
23:24 Shrewsbury Platform 4B 4B On time See details on departure to Shrewsbury
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
21:46 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
21:48 Bournemouth Platform 3B 3B On time See details on departure to Bournemouth
21:48 Penzance Platform 8 8 21:54 6 mins late See details on departure to Penzance
21:56 Walsall Platform 4B 4B On time See details on departure to Walsall
22:01 London Euston Platform 5A 5A On time See details on departure to London Euston
22:03 Redditch Platform 7A 7A On time See details on departure to Redditch
22:05 Edinburgh Platform 12B 12B 22:21 16 mins late See details on departure to Edinburgh
22:09 London Euston Platform 3 3 On time See details on departure to London Euston
22:12 Lichfield Trent Valley Platform 11B 11B On time See details on departure to Lichfield Trent Valley
22:13 Longbridge Platform 10B 10B On time See details on departure to Longbridge
22:14 Reading Platform 8A 8A 22:17 3 mins late See details on departure to Reading
22:15 Liverpool Lime Street Platform 2A 2A 22:18 3 mins late See details on departure to Liverpool Lime Street
22:21 Birmingham International Platform 7B 7B On time See details on departure to Birmingham International
22:23 Nottingham Platform 11A 11A On time See details on departure to Nottingham
22:24 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
22:27 Aberystwyth Platform 2B 2B On time See details on departure to Aberystwyth
22:31 Newcastle Platform 8A 8A Delayed See details on departure to Newcastle
22:32 Rugeley Trent Valley Platform 5A 5A On time See details on departure to Rugeley Trent Valley
22:33 Carlisle Platform 6A 6A On time See details on departure to Carlisle
22:33 Redditch Platform 9A 9A On time See details on departure to Redditch
22:36 Coventry Platform 3B 3B On time See details on departure to Coventry
22:36 Manchester Piccadilly Platform 1 1 On time See details on departure to Manchester Piccadilly
22:37 Plymouth Platform 8B 8B On time See details on departure to Plymouth
22:38 Stansted Airport Platform 11A 11A On time See details on departure to Stansted Airport
22:39 London Euston Platform 4 4 On time See details on departure to London Euston
22:42 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
22:42 Longbridge Platform 10B 10B On time See details on departure to Longbridge
22:43 Bournemouth Platform 8A 8A 23:04 21 mins late See details on departure to Bournemouth
22:45 Cardiff Central Platform 11B 11B On time See details on departure to Cardiff Central
22:49 Wolverhampton Platform 2A 2A On time See details on departure to Wolverhampton
22:50 Birmingham International Platform 6B 6B On time See details on departure to Birmingham International
22:53 Edinburgh Platform 7 7 On time See details on departure to Edinburgh
22:56 Walsall Platform 5B 5B On time See details on departure to Walsall
22:56 Wolverhampton Platform 4 4 On time See details on departure to Wolverhampton
23:01 London Euston Platform 5A 5A On time See details on departure to London Euston
23:03 Redditch Platform 9A 9A On time See details on departure to Redditch
23:05 Edinburgh Platform 8B 8B 23:18 13 mins late See details on departure to Edinburgh
23:12 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
23:13 Longbridge Platform 9A 9A On time See details on departure to Longbridge
23:14 Reading Platform 8 8 On time See details on departure to Reading
23:15 Leicester Platform 10 10 On time See details on departure to Leicester
23:16 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
23:18 Birmingham International Platform 4B 4B On time See details on departure to Birmingham International
23:32 Rugeley Trent Valley Platform 4B 4B On time See details on departure to Rugeley Trent Valley
23:33 Manchester Piccadilly Platform 1B 1B On time See details on departure to Manchester Piccadilly
23:33 Redditch Platform 6B 6B On time See details on departure to Redditch
23:36 Coventry Platform 7 7 On time See details on departure to Coventry
23:39 Lichfield Trent Valley Platform 11A 11A On time See details on departure to Lichfield Trent Valley
23:40 Bristol Temple Meads Platform 1A 1A On time See details on departure to Bristol Temple Meads
23:45 Longbridge Platform 5 5 On time See details on departure to Longbridge
23:56 Walsall Platform 5A 5A On time See details on departure to Walsall

timetables for Birmingham New Street

No timetables.