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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:00 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A 

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
16:12 Penzance Platform TBC TBC 16:52 40 mins late See details on departure to Penzance
16:30 Cardiff Central via Gloucester Platform 11B 11B 16:35 5 mins late See details on departure to Cardiff Central via Gloucester
16:33 Guildford Platform 10A 10A Delayed See details on departure to Guildford
16:33 Longbridge Platform 12B 12B 16:36 3 mins late See details on departure to Longbridge
16:35 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
16:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
16:36 Liverpool South Parkway Platform 5B 5B On time See details on departure to Liverpool South Parkway
16:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
16:39 Wolverhampton Platform 5A 5A On time See details on departure to Wolverhampton
16:42 Bristol Temple Meads Platform 2A 2A On time See details on departure to Bristol Temple Meads
16:42 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
16:43 Redditch Platform 12B 12B On time See details on departure to Redditch
16:45 Four Oaks Platform 8 8 On time See details on departure to Four Oaks
16:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
16:50 Hereford Platform 11B 11B On time See details on departure to Hereford
16:50 London Euston Platform 6 6 On time See details on departure to London Euston
16:52 Cambridge Platform 10A 10A 16:55 3 mins late See details on departure to Cambridge
16:53 Longbridge Platform 12B 12B On time See details on departure to Longbridge
16:54 London Euston Platform 3A 3A On time See details on departure to London Euston
16:55 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
16:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B 16:58 1 min late See details on departure to Manchester Piccadilly via Stoke-on-Trent
16:57 Walsall Platform 1A 1A On time See details on departure to Walsall
17:01 Liverpool South Parkway Platform 5B 5B On time See details on departure to Liverpool South Parkway
17:03 Newcastle via Doncaster Platform 11 11 On time See details on departure to Newcastle via Doncaster
17:03 Redditch Platform 12B 12B On time See details on departure to Redditch
17:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
17:05 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
17:05 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
17:08 Wolverhampton Platform 3B 3B On time See details on departure to Wolverhampton
17:09 Leicester Platform 9A 9A On time See details on departure to Leicester
17:10 London Euston Platform 1 1 17:16 6 mins late See details on departure to London Euston
17:12 Penzance Platform 11B 11B On time See details on departure to Penzance
17:12 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
17:14 London Euston Platform 3A 3A On time See details on departure to London Euston
17:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
17:15 Glasgow Central via Warrington Bank Quay Platform 6 6 On time See details on departure to Glasgow Central via Warrington Bank Quay
17:15 Longbridge Platform 12 12 On time See details on departure to Longbridge
17:17 Coventry Platform 1A 1A On time See details on departure to Coventry
17:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
17:20 Hereford Platform 10B 10B On time See details on departure to Hereford
17:22 Stansted Airport Platform 11A 11A On time See details on departure to Stansted Airport
17:23 Redditch Platform 12 12 On time See details on departure to Redditch
17:25 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
17:25 Llandudno Platform 7B 7B On time See details on departure to Llandudno
17:27 Walsall Platform 2A 2A On time See details on departure to Walsall
17:30 Cardiff Central via Gloucester Platform 11B 11B On time See details on departure to Cardiff Central via Gloucester
17:30 Edinburgh via Leeds Platform 9A 9A On time See details on departure to Edinburgh via Leeds
17:30 London Euston Platform 4 4 On time See details on departure to London Euston
17:31 Manchester Piccadilly via Stoke-on-Trent Platform 7A 7A On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
17:33 London Euston Platform 3A 3A On time See details on departure to London Euston
17:33 Longbridge Platform 12B 12B On time See details on departure to Longbridge
17:33 Reading Platform 10A 10A On time See details on departure to Reading
17:35 Lichfield Trent Valley Platform 9A 9A On time See details on departure to Lichfield Trent Valley
17:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
17:36 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
17:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
17:39 Wolverhampton Platform 8B 8B On time See details on departure to Wolverhampton
17:42 Bristol Temple Meads Platform 2A 2A On time See details on departure to Bristol Temple Meads
17:42 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
17:43 Redditch Platform 12 12 On time See details on departure to Redditch
17:45 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
17:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
17:49 Shrewsbury Platform 5A 5A On time See details on departure to Shrewsbury
17:50 Hereford Platform 10B 10B On time See details on departure to Hereford
17:50 London Euston Platform 6 6 On time See details on departure to London Euston
17:52 Leicester Platform 11A 11A On time See details on departure to Leicester
17:53 Longbridge Platform 12B 12B On time See details on departure to Longbridge
17:54 London Euston Platform 3A 3A On time See details on departure to London Euston
17:55 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
17:57 Manchester Piccadilly via Stoke-on-Trent Platform 7A 7A On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
17:57 Walsall Platform 1A 1A On time See details on departure to Walsall
18:00 Great Malvern Platform 11B 11B On time See details on departure to Great Malvern
18:01 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
18:03 Newcastle via Doncaster Platform 9A 9A On time See details on departure to Newcastle via Doncaster
18:03 Redditch Platform 12B 12B On time See details on departure to Redditch
18:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
18:05 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
18:05 Shrewsbury Platform 5B 5B On time See details on departure to Shrewsbury
18:08 Wolverhampton Platform 3B 3B On time See details on departure to Wolverhampton
18:10 London Euston Platform 1 1 On time See details on departure to London Euston
18:12 Plymouth via Gloucester Platform 11B 11B On time See details on departure to Plymouth via Gloucester
18:12 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
18:14 London Euston Platform 3A 3A On time See details on departure to London Euston
18:15 Edinburgh via Warrington Bank Quay Platform 4B 4B On time See details on departure to Edinburgh via Warrington Bank Quay
18:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
18:15 Longbridge Platform 12B 12B On time See details on departure to Longbridge
18:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
18:20 Worcester Shrub Hill Platform 10B 10B On time See details on departure to Worcester Shrub Hill
18:22 Stansted Airport Platform 9A 9A On time See details on departure to Stansted Airport
18:23 Redditch Platform 12B 12B On time See details on departure to Redditch
18:25 Aberystwyth Platform On time See details on departure to Aberystwyth
18:25 Lichfield Trent Valley Platform On time See details on departure to Lichfield Trent Valley
18:27 Walsall Platform On time See details on departure to Walsall
18:30 Cardiff Central via Gloucester Platform On time See details on departure to Cardiff Central via Gloucester
18:30 Leeds Platform On time See details on departure to Leeds
18:30 London Euston Platform Cancelled See details on departure to London Euston
18:31 Manchester Piccadilly via Stoke-on-Trent Platform On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
18:33 London Euston Platform On time See details on departure to London Euston
18:33 Longbridge Platform On time See details on departure to Longbridge
18:33 Reading Platform Delayed See details on departure to Reading
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
16:03 Sheffield Platform TBC TBC 16:51 48 mins late See details on departure to Sheffield
16:25 Nottingham Platform 11B 11B 16:33 8 mins late See details on departure to Nottingham
16:28 Aberdeen Platform 10A 10A Delayed See details on departure to Aberdeen
16:29 Walsall Platform 5A 5A On time See details on departure to Walsall
16:30 Aberystwyth/Pwllheli Platform 1A 1A On time See details on departure to Aberystwyth/Pwllheli
16:31 Lichfield Trent Valley Platform 12B 12B 16:35 4 mins late See details on departure to Lichfield Trent Valley
16:33 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
16:33 Redditch Platform 8A 8A On time See details on departure to Redditch
16:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
16:37 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
16:38 Stansted Airport Platform 10A 10A 16:52 14 mins late See details on departure to Stansted Airport
16:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
16:42 Longbridge Platform 8 8 On time See details on departure to Longbridge
16:42 Northampton Platform 3A 3A On time See details on departure to Northampton
16:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
16:45 London Euston Platform 4 4 On time See details on departure to London Euston
16:45 Wolverhampton Platform 1A 1A 16:47 2 mins late See details on departure to Wolverhampton
16:48 Bournemouth Platform 7B 7B 16:57 9 mins late See details on departure to Bournemouth
16:48 Liverpool South Parkway Platform 2B 2B On time See details on departure to Liverpool South Parkway
16:50 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
16:52 Redditch Platform 8A 8A On time See details on departure to Redditch
16:55 Nottingham Platform 10A 10A On time See details on departure to Nottingham
16:55 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
16:56 Plymouth Platform 11 11 On time See details on departure to Plymouth
16:57 Walsall Platform 3B 3B On time See details on departure to Walsall
16:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
17:00 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
17:02 London Euston Platform 3A 3A 17:09 7 mins late See details on departure to London Euston
17:03 Longbridge Platform 8A 8A On time See details on departure to Longbridge
17:05 Edinburgh Platform 1 1 17:15 10 mins late See details on departure to Edinburgh
17:05 London Euston Platform 6 6 On time See details on departure to London Euston
17:08 Newcastle Platform 11B 11B On time See details on departure to Newcastle
17:08 Rugeley Trent Valley Platform 7B 7B 17:10 2 mins late See details on departure to Rugeley Trent Valley
17:09 Hereford Platform 10B 10B 17:16 7 mins late See details on departure to Hereford
17:11 Four Oaks Platform 12 12 17:13 2 mins late See details on departure to Four Oaks
17:12 Redditch Platform 8A 8A On time See details on departure to Redditch
17:14 Leicester Platform 11A 11A On time See details on departure to Leicester
17:15 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
17:17 London Euston Platform 3A 3A On time See details on departure to London Euston
17:18 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
17:18 Reading Platform 9A 9A 17:29 11 mins late See details on departure to Reading
17:20 Birmingham International Platform 7B 7B On time See details on departure to Birmingham International
17:21 Lichfield City Platform 12 12 On time See details on departure to Lichfield City
17:22 Longbridge Platform 8A 8A On time See details on departure to Longbridge
17:23 Paignton Platform 7A 7A 17:26 3 mins late See details on departure to Paignton
17:25 Nottingham Platform 11B 11B On time See details on departure to Nottingham
17:26 London Euston Platform 6 6 On time See details on departure to London Euston
17:28 Glasgow Central Platform 10A 10A On time See details on departure to Glasgow Central
17:29 Walsall Platform 8B 8B On time See details on departure to Walsall
17:30 Holyhead Platform 1A 1A On time See details on departure to Holyhead
17:31 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
17:32 Redditch Platform 9A 9A On time See details on departure to Redditch
17:33 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
17:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
17:37 Rugeley Trent Valley Platform 11B 11B 17:42 5 mins late See details on departure to Rugeley Trent Valley
17:38 Stansted Airport Platform 11A 11A 17:42 4 mins late See details on departure to Stansted Airport
17:41 Four Oaks Platform 12 12 On time See details on departure to Four Oaks
17:42 Coventry Platform 3A 3A On time See details on departure to Coventry
17:42 Longbridge Platform 8A 8A On time See details on departure to Longbridge
17:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
17:45 London Euston Platform 7 7 Delayed See details on departure to London Euston
17:45 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
17:48 Bournemouth Platform 7A 7A On time See details on departure to Bournemouth
17:48 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
17:50 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
17:52 Redditch Platform 8 8 On time See details on departure to Redditch
17:55 Nottingham Platform 10A 10A On time See details on departure to Nottingham
17:55 Shrewsbury Platform 5B 5B On time See details on departure to Shrewsbury
17:56 Plymouth Platform 9A 9A On time See details on departure to Plymouth
17:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
17:58 Walsall Platform 3B 3B On time See details on departure to Walsall
18:00 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
18:01 London Euston Platform 3A 3A On time See details on departure to London Euston
18:03 Longbridge Platform 8A 8A On time See details on departure to Longbridge
18:05 Glasgow Central Platform 1 1 On time See details on departure to Glasgow Central
18:05 London Euston Platform 4 4 On time See details on departure to London Euston
18:05 London Euston Platform 4B 4B On time See details on departure to London Euston
18:05 Newcastle Platform 11B 11B On time See details on departure to Newcastle
18:08 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
18:09 Hereford Platform 10B 10B On time See details on departure to Hereford
18:11 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
18:12 Redditch Platform 8A 8A On time See details on departure to Redditch
18:14 Leicester Platform 9 9 On time See details on departure to Leicester
18:15 Wolverhampton Platform On time See details on departure to Wolverhampton
18:17 London Euston Platform 2A 2A On time See details on departure to London Euston
18:18 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
18:18 Southampton Central Platform On time See details on departure to Southampton Central
18:20 Birmingham International Platform On time See details on departure to Birmingham International
18:21 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
18:22 Longbridge Platform On time See details on departure to Longbridge
18:23 Bristol Temple Meads Platform On time See details on departure to Bristol Temple Meads
18:23 Nottingham Platform On time See details on departure to Nottingham
18:27 Edinburgh Platform Delayed See details on departure to Edinburgh
18:27 London Euston Platform On time See details on departure to London Euston
18:31 Lichfield Trent Valley Platform On time See details on departure to Lichfield Trent Valley
18:34 Birmingham International Platform On time See details on departure to Birmingham International

timetables for Birmingham New Street

No timetables.