Brockenhurst
Ticket office
Closed now
| Mon - Fri: | 5:55 AM to 7:30 PM |
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| Sat: | 6:30 AM to 7:30 PM |
| Sun: | 8:35 AM to 6:30 PM |
Station details
| Station Operator: SW | |
| Station Code: BCU |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Located near to both station entrances |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: Customer Help points are located on every platform |
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| Atm Machine | No |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on all the platforms. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Spaces: 240 Annual Charge: £1069.00 Daily Charge: £8.10 Monthly Charge: £98.90 Off Peak Charge: £4.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £296.70 Weekly Charge: £39.30 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: Prices valid from 28th July 2019 Weekend tickets available after 1000 Fridays £8.30 Off Peak from 1000 Monday to Friday |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | No |
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step-free category B station - This station has step-free access to all platforms via lifts from the main entrance. The south side entrance does not have step-free access - the alternative step-free route is approximately 275m via the street and a level crossing. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |