Bury St Edmunds

Address

Bury St Edmunds station
Station Hill
Bury St Edmunds
IP32 6AD

Unstaffed

General information

Station Operator: LE
Station Code: BSE

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:

Passenger services

Lost Property Contact Available	No
Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
DepartureScreens, Announcements,
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help points available on the concourse, and on platforms 1 and 2.

Station facilities

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Self-service vending machine providing cold drinks and snacks
Telephones	Yes
Toilets	Yes
Toilets Note: The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Bury St Edmunds station
Waiting Room	No
Waiting Room Note: The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 101

Car Parking Contact Available	No
Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 24 Type: Compounds,Lockers,Stands Location: At station entrance and on both platforms

Cycle Storage Availability

Sheltered: Yes
Spaces: 24
Type: Compounds,Lockers,Stands
Location:

At station entrance and on both platforms

Cycle Storage CCTV	Yes

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step-free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon: 5:45 AM to 7:15 PM Tue: 5:45 AM to 7:15 PM Wed: 5:45 AM to 7:15 PM Thu: 5:45 AM to 7:15 PM Fri: 5:45 AM to 7:15 PM Sat: 5:45 AM to 7:15 PM Sun: 8:00 AM to 4:00 PM
Staff Help Available Note: Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on one of the ticket machines at this station By using one of the Help Points at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.