Bury St Edmunds
Bury St Edmunds station
Bury St Edmunds
|Station Operator: LE|
|Station Code: BSE|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help points available on the concourse, and on platforms 1 and 2.
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
Self-service vending machine providing cold drinks and snacks
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
|Tourist Information Office||No|
Waiting Room Note:
The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).
Name: Station Car Park
Operator: National Car Parks Ltd
|Car Parking Contact Available||No|
Phone number: 0345 050 7080
|Cycle Storage Availability||Yes|
At station entrance and on both platforms
|Cycle Storage CCTV||Yes|
Bus Service Note:
Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step-free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon: 5:45 AM to 7:15 PM
Tue: 5:45 AM to 7:15 PM
Wed: 5:45 AM to 7:15 PM
Thu: 5:45 AM to 7:15 PM
Fri: 5:45 AM to 7:15 PM
Sat: 5:45 AM to 7:15 PM
Sun: 8:00 AM to 4:00 PM
Staff Help Available Note:
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
timetables for Bury St Edmunds