Canterbury East
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:20 PM |
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| Sat: | 6:10 AM to 8:20 PM |
| Sun: | 7:30 AM to 7:00 PM |
Station details
| Station Operator: SE | |
| Station Code: CBE |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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Atm Machine Note: front of station |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Outside the station |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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Shops Note: newspapers |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 2 - Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Canterbury East station |
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| Waiting Room | No |
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Waiting Room Note: both platforms |
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| Car parking | Yes |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 144 Annual Charge: £712.90 Daily Charge: £4.30 Monthly Charge: £65.10 Off Peak Charge: £3.70 Six Monthly Charge: £393.20 Per Hour Charge: N/A Three Monthly Charge: £196.00 Weekly Charge: £19.10 |
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| Car Parking Contact Available | No |
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Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: front of station |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 2 - Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services towards Dover from the main entrance. Step free access to platform 1 for services to London via Gordan Road. Staff assistance required for step free access to services to London and for interchange between platforms via railway foot crossing. Alternatively there is a ramp and gate for disabled passengers who wish to access services to London which is via Gordon Rd, this entrance is in excess of 800m from the ticket office via steep paths. There is no parking there but it is possible to pick people up and drop them off here. There is stepped access between platforms via the subway. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 6:00 AM to 10:00 PM |
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Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff assistance is available. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
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