Canterbury West
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 7:30 PM |
|---|---|
| Sat: | 6:15 AM to 7:30 PM |
| Sun: | 8:30 AM to 5:00 PM |
Station details
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From Monday 12 November until February 2019, sewer relocation work will be taking place outside Canterbury West station. The entrance to the main Southeastern car park will be closed, and a new temporary entrance will open via the council car park near Sainsburys.
During this time, rail replacement buses will pick up and drop off at the temporary council car park, located beyond The Goods Shed, near The Spires.
General information
| Station Operator: SE | |
| Station Code: CBW |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
|
| True | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| False> | Atm Machine |
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Atm Machine Note: Located on concourse |
|
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 2 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Canterbury West station |
|
| True | Waiting Room |
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Waiting Room Note: platforms 1 and 2 |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Indigo Park Solutions UK Limited Spaces: 112 Annual Charge: £1178.10 Daily Charge: £6.50 Monthly Charge: £109.20 Off Peak Charge: £7.20 Six Monthly Charge: £651.20 Per Hour Charge: N/A Three Monthly Charge: £325.60 Weekly Charge: £31.10 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: There is a taxi rank at the front of the station. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
|
| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platform 2 |
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Access to all platforms and interchange via lifts |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: two within concourse. |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for Canterbury West
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 22:56 | Ramsgate Platform 2 | 2 | 23:03 7 mins late | See details on departure to Ramsgate |
| 23:09 | Margate Platform 2 | 2 | On time | See details on departure to Margate |
| 23:25 | Ashford International Platform 1 | 1 | On time | See details on departure to Ashford International |
| 23:56 | Ramsgate Platform 2 | 2 | 00:05 9 mins late | See details on departure to Ramsgate |
| 00:09 | Margate Platform 2 | 2 | On time | See details on departure to Margate |
| 00:56 | Ramsgate Platform | On time | See details on departure to Ramsgate |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 22:55 | London Charing Cross Platform 2 | 2 | 23:02 7 mins late | See details on departure to London Charing Cross |
| 23:08 | Stratford International Platform 2 | 2 | On time | See details on departure to Stratford International |
| 23:24 | Margate Platform 1 | 1 | On time | See details on departure to Margate |
| 23:55 | London Charing Cross Platform 2 | 2 | 00:04 9 mins late | See details on departure to London Charing Cross |
| 00:08 | Stratford International Platform 2 | 2 | On time | See details on departure to Stratford International |
| 00:55 | London Charing Cross Platform | On time | See details on departure to London Charing Cross |