Cardiff Bay
Ticket office
Unstaffed
Station details
| Station Operator: AW |
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| Station Code: CDB |
| Staffing Level: unstaffed |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: https://www.nationalrail.co.uk/ |
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| Ticket Gate | No |
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DepartureScreens, ArrivalScreens, |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: There is a bus stop outside the station. |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Outside station turn right on to Bute Street. |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B. The platform has level access from Bute Street and Lloyd George Avenue. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) take cash, and major debit and credit cards. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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