Cardiff Bay station
|Station Operator: AW|
|Station Code: CDB|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||No|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Bus Service Note:
There is a bus stop outside the station.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Outside station turn right on to Bute Street.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
The platform has level access from Bute Street and Lloyd George Avenue.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) take cash, and major debit and credit cards.
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.