Cardiff Central Station
|Station Operator: AW|
|Station Code: CDF|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
At the Penarth Road entrance and on the concourse.
|Lost Property Contact Available||Yes|
03333 211 202
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Atm Machine Note:
Located outside the main entrance.
|Bureau De Change||No|
Post Box Note:
At the Penarth Road entrance and also in the main concourse.
|First Class Lounge||No|
First Class Lounge Note:
Located on Platform 1
All First Class tickets accepted.
A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi is available.
News agent and convenience store
Station Buffet Note:
Cold drinks vending machine.
Hot drinks vending machine.
Food vending machine.
Food outlet (Seating available).
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
|Tourist Information Office||No|
Waiting Room Note:
On platforms 1/2, 3/4, 6/7 and 8.
Name: Penarth Road
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Car Parking Contact Available||No|
|Cycle Storage Availability||Yes|
East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
Note: <p>Sheltered stands are available on each platform.</p>
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
From Tuesday 20 September 2022, the taxi rank is located on Penarth Road, under the railway bridge.
When exiting the main station entrance (Central Square), turn right and right again under the railway bridge by Viva Brazil.
For further information click here and scroll to "Cardiff Central Station taxi rank relocation".
The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
Bus Service Note:
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||Yes|
Accessible Public Telephones Note:
There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Accessible Toilets Note:
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is available to Platforms 0 to 8.
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 4:00 AM to 1:00 AM
Sat: 4:00 AM to 12:30 AM
Sun: 7:00 AM to 12:30 AM
Staff Help Available Note:
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.