Cardiff Queen Street
Ticket office
Open now
| Mon - Fri: | 7:00 AM to 8:00 PM |
|---|---|
| Sat: | 8:00 AM to 9:00 PM |
| Sun: | 10:00 AM to 5:30 PM |
Station details
General information
| Station Operator: AW | |
| Station Code: CDQ |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: Near the main entrance |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
03333 211 202 Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| False> | Left Luggage Contact Available |
| False | Customer Help Points |
|
|
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
|
Post Box Note: Outside the station |
|
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3. |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: |
|
| False | Waiting Room |
|
Waiting Room Note: Seating area in the café on platforms 3/4. |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: No to the right of the station front |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
|
|
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Limited service from stop outside station Mondays to Fridays |
Accessibility
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
|
|
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Platforms 1 to 5 are all accessible by lift. |
| False | Accessible Taxis |
|
|
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: The ticket machines are near the main entrance and accept credit / debit cards and cash. |
|
| False | Impaired Mobility Set Down |
|
|
Live departures and arrivals for Cardiff Queen Street
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 19:51 | Penarth Platform 3 | 3 | 19:54 3 mins late | See details on departure to Penarth | |
| 19:55 | Coryton Platform 4 | 4 | On time | See details on departure to Coryton | |
| 19:56 | Penarth Platform 2 | 2 | On time | See details on departure to Penarth | |
| 20:00 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 20:05 | Caerphilly Platform 4 | 4 | On time | See details on departure to Caerphilly | |
| 20:06 | Barry Island Platform 3 | 3 | On time | See details on departure to Barry Island | |
| 20:10 | Treherbert Platform 5 | 5 | On time | See details on departure to Treherbert | |
| 20:12 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 20:16 | Cardiff Central Platform 3 | 3 | 20:17 1 min late | See details on departure to Cardiff Central | |
| 20:21 | Cardiff Central Platform 2 | 2 | On time | See details on departure to Cardiff Central |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 19:49 | Aberdare Platform 3 | 3 | 19:52 3 mins late | See details on departure to Aberdare | |
| 19:54 | Bridgend Platform 4 | 4 | On time | See details on departure to Bridgend | |
| 19:54 | Caerphilly Platform 2 | 2 | On time | See details on departure to Caerphilly | |
| 19:58 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 20:04 | Barry Island Platform 4 | 4 | On time | See details on departure to Barry Island | |
| 20:04 | Merthyr Tydfil Platform 3 | 3 | On time | See details on departure to Merthyr Tydfil | |
| 20:09 | Penarth Platform 5 | 5 | On time | See details on departure to Penarth | |
| 20:10 | Cardiff Bay Platform 1 | 1 | On time | See details on departure to Cardiff Bay | |
| 20:14 | Treherbert Platform 3 | 3 | 20:16 2 mins late | See details on departure to Treherbert | |
| 20:19 | Aberdare Platform 2 | 2 | On time | See details on departure to Aberdare |