Cardiff Queen Street
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 8:00 PM |
|---|---|
| Sat: | 8:00 AM to 9:00 PM |
| Sun: | 10:00 AM to 5:30 PM |
Station details
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AlertsShow detailsHide details
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
General information
| Station Operator: AW | |
| Station Code: CDQ |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Near the main entrance |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03333 211 202 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| False> | Left Luggage Contact Available |
| False | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
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Post Box Note: Outside the station |
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| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3. |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
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Waiting Room Note: Seating area in the café on platforms 3/4. |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No to the right of the station front |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Limited service from stop outside station Mondays to Fridays |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Platforms 1 to 5 are all accessible by lift. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: The ticket machines are near the main entrance and accept credit / debit cards and cash. |
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| False | Impaired Mobility Set Down |
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Live departures and arrivals for Cardiff Queen Street
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:30 | Merthyr Tydfil Platform 5 | 5 | On time | See details on departure to Merthyr Tydfil |
| 05:45 | Barry Island Platform 3 | 3 | On time | See details on departure to Barry Island |
| 05:50 | Caerphilly Platform 4 | 4 | On time | See details on departure to Caerphilly |
| 05:55 | Coryton Platform | On time | See details on departure to Coryton | |
| 06:00 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 06:15 | Aberdare Platform | On time | See details on departure to Aberdare | |
| 06:20 | Bargoed Platform | On time | See details on departure to Bargoed | |
| 06:25 | Coryton Platform | On time | See details on departure to Coryton | |
| 06:26 | Bridgend via Rhoose Cardiff Int Airport Platform | On time | See details on departure to Bridgend via Rhoose Cardiff Int Airport | |
| 06:30 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 06:36 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 06:36 | Radyr Platform | On time | See details on departure to Radyr | |
| 06:40 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 06:45 | Aberdare Platform | On time | See details on departure to Aberdare | |
| 06:45 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:48 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 06:50 | Bargoed Platform | On time | See details on departure to Bargoed | |
| 06:50 | Penarth Platform | On time | See details on departure to Penarth | |
| 06:55 | Coryton Platform | On time | See details on departure to Coryton | |
| 07:00 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 07:00 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 07:01 | Radyr via Ninian Park Platform | On time | See details on departure to Radyr via Ninian Park | |
| 07:05 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 07:10 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 07:10 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 07:12 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:29 | Cardiff Central Platform 5 | 5 | On time | See details on departure to Cardiff Central |
| 05:45 | Pontypridd Platform 3 | 3 | On time | See details on departure to Pontypridd |
| 05:49 | Barry Island Platform 4 | 4 | On time | See details on departure to Barry Island |
| 05:55 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 05:59 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:14 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:19 | Penarth Platform | On time | See details on departure to Penarth | |
| 06:24 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 06:25 | Caerphilly Platform | On time | See details on departure to Caerphilly | |
| 06:29 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:30 | Coryton Platform | On time | See details on departure to Coryton | |
| 06:35 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:39 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:43 | Treherbert Platform | On time | See details on departure to Treherbert | |
| 06:44 | Bridgend Platform | On time | See details on departure to Bridgend | |
| 06:46 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 06:49 | Aberdare Platform | On time | See details on departure to Aberdare | |
| 06:49 | Penarth Platform | On time | See details on departure to Penarth | |
| 06:54 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 06:58 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay | |
| 06:59 | Barry Island Platform | On time | See details on departure to Barry Island | |
| 06:59 | Coryton Platform | On time | See details on departure to Coryton | |
| 07:04 | Merthyr Tydfil Platform | On time | See details on departure to Merthyr Tydfil | |
| 07:09 | Cardiff Central Platform | On time | See details on departure to Cardiff Central | |
| 07:09 | Rhymney Platform | On time | See details on departure to Rhymney | |
| 07:10 | Cardiff Bay Platform | On time | See details on departure to Cardiff Bay |