Cardiff Queen Street
Ticket office
Open now
Mon: | 7:40 AM to 6:00 PM |
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Tue: | 7:40 AM to 6:00 PM |
Wed: | 7:40 AM to 6:00 PM |
Thu: | 7:40 AM to 6:00 PM |
Fri: | 7:40 AM to 6:00 PM |
Sat: | 7:40 AM to 6:00 PM |
Sun: | 10:00 AM to 3:30 PM |
Station details
Station Operator: AW | |
Station Code: CDQ |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Ticket Office Note: Near the main entrance |
Lost Property Contact Available | Yes |
Phone number:
03333 211 202 Website: Go to website |
|
Ticket Gate | Yes |
DepartureScreens, Announcements, ArrivalScreens, |
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
Left Luggage Contact Available | No |
Customer Help Points | No |
Atm Machine | No |
Baby Change | No |
Bureau De Change | No |
Post Box | No |
Post Box Note: Outside the station |
|
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | Yes |
Station Buffet Note: Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3. |
|
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
|
Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Wifi Note: |
|
Waiting Room | No |
Waiting Room Note: Seating area in the café on platforms 3/4. |
Car parking | No |
Cycle Storage Availability | Yes |
Sheltered: No to the right of the station front |
Cycle Storage CCTV | Yes |
Taxi Rank | No |
Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: Limited service from stop outside station Mondays to Fridays |
Accessible Booking Office Counter | Yes |
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Category B Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.” |
Accessible Taxis | No |
Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: The ticket machines are near the main entrance and accept credit / debit cards and cash. |
|
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon: 6:30 AM to 11:00 PM Tue: 6:30 AM to 11:00 PM Wed: 6:30 AM to 11:00 PM Thu: 6:30 AM to 11:00 PM Fri: 6:30 AM to 11:00 PM Sat: 6:30 AM to 11:00 PM Sun: 8:00 AM to 11:00 PM |
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Staff Help Available Note: Help provided by on train staff outside staffing hours. |
Live departures and arrivals for Cardiff Queen Street
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
16:00 | Barry Island Platform 3 | 3 | On time | See details on departure to Barry Island | |
16:02 | Merthyr Tydfil Platform 5 | 5 | On time | See details on departure to Merthyr Tydfil | |
16:06 | Penarth Platform 3 | 3 | On time | See details on departure to Penarth | |
16:16 | Radyr via Ninian Park Platform 3 | 3 | On time | See details on departure to Radyr via Ninian Park | |
16:17 | Coryton Platform 4 | 4 | On time | See details on departure to Coryton | |
16:22 | Treherbert Platform 5 | 5 | On time | See details on departure to Treherbert | |
16:29 | Bargoed Platform 4 | 4 | On time | See details on departure to Bargoed | |
16:29 | Cardiff Central Platform 2 | 2 | On time | See details on departure to Cardiff Central | |
16:35 | Penarth Platform 3 | 3 | On time | See details on departure to Penarth | |
16:39 | Barry Island Platform 2 | 2 | On time | See details on departure to Barry Island |
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
15:58 | Merthyr Tydfil Platform 3 | 3 | On time | See details on departure to Merthyr Tydfil | |
16:01 | Barry Island Platform 5 | 5 | On time | See details on departure to Barry Island | |
16:04 | Rhymney Platform 3 | 3 | On time | See details on departure to Rhymney | |
16:14 | Coryton Platform 3 | 3 | On time | See details on departure to Coryton | |
16:15 | Radyr Platform 4 | 4 | On time | See details on departure to Radyr | |
16:21 | Barry Island Platform 5 | 5 | On time | See details on departure to Barry Island | |
16:27 | Penarth Platform 4 | 4 | On time | See details on departure to Penarth | |
16:27 | Treherbert Platform 2 | 2 | On time | See details on departure to Treherbert | |
16:33 | Bargoed Platform 3 | 3 | On time | See details on departure to Bargoed | |
16:38 | Aberdare Platform 2 | 2 | On time | See details on departure to Aberdare |