|Station Operator: SN|
|Station Code: CAT|
|Staffing Level: Full Time|
|Oyster Pre Pay||Yes|
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Applicable Operators: Southern
|Lost Property Contact Available||Yes|
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Waiting Room Note:
There is heated seating in the ticket office and seating in the platform waiting shelters
|Cycle Storage Availability||Yes|
Platform 1 and 2
Cycles are left at owners risk. Abandoned cycles may be removed.
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in the “Onward Travel Information Map” below.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
This is a Category B2 station: Step-free access to both platforms via long ramp (greater than 400m, above 1:10 gradient).
Assistance Meeting Point is above the waiting room on platforms 1 and 2.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
Impaired Mobility Set Down Note:
No dedicated area
|Staff Help Available||Yes|
|Mon - Fri: 5:30 AM to 1:00 AM
Sat: 5:30 AM to 1:00 AM
Sun: 7:10 AM to 1:00 AM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
timetables for Caterham