Cathays
Ticket office
Closed now
Station details
| Station Operator: AW |
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| Station Code: CYS |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Entrance to Pontypridd bound platform. |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, ArrivalScreens, |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: On the Pontypridd bound platform. |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: The nearest bus stop is on Park Place |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Category B3 While both platforms are step-free, there is no facility for
wheelchair users, mobility scooter users or persons with reduced mobility to
cross between Platform 1 and 2 due to a steep footbridge. Customers who have
travelled from the Valleys and wish to access the University or the Civic
Centre are advised to travel to Queen Street station, change onto a North-bound
service and alight at Cathays on the return service. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: These machines accept debit/credit cards and cash. The machine on the Cardiff-bound platform is only available during staffing hours. The machine on the Pontypridd-bound platform is available all the time. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train. |
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