Chadwell Heath
Ticket office
Open now
Station details
| Station Operator: XR |
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| Station Code: CTH |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 5 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TfL Rail |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Chadwell Heath has a Secure Station accreditation. |
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DepartureScreens, Announcements, |
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Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station. |
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| Atm Machine | No |
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Atm Machine Note: Located by the ticket office |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | Yes |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
| Waiting Room | Yes |
Waiting Room Note:
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Cycle stands on platform 3 |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: An accessible toilet is located inside the Ticket Hall. This toilet is operated with a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
Step Free Access Note:
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from the first to last train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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