Chatham
Ticket office
Open now
Station details
| Station Operator: SE |
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| Station Code: CTM |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: Station front main entrance |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: https://www.nationalrail.co.uk/ |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
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Baby Change Note: acessible toilet platform 2- Available during staffing hours |
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| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Buffet platform 1, Starbucks in booking hall and Selecta vending machines on platforms 1&2 |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Platform 1 & 2 - Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Chatham station |
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| Waiting Room | Yes |
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Waiting Room Note: There are heated waiting rooms on platform 1 and 2 - Only available up to 20:00 (8pm). |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking Spaces: 276 Notes: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Annual Charge: £1213.00 Daily Charge: £7.30 Monthly Charge: £113.20 Off Peak Charge: £6.60 Six Monthly Charge: £676.50 Per Hour Charge: N/A Three Monthly Charge: £338.70 Weekly Charge: £32.20 |
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| Car Parking Contact Available | No |
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Phone number: 0330 333 9232 Website: https://www.nationalrail.co.uk/ Note: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: station forecourt |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| Accessible Public Telephones | Yes |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1&2 - Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A. This station has step free access to all platforms. There is step free access to the booking hall from Railway Street. There is step free access via lifts down to all platforms from the booking hall. If you are in need of assistance, you may request step free access towards London (Platform 1) from the car park and away from London (Platform 2) from the car park. |
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| Accessible Taxis | Yes |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: In the booking hall |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
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