Clapham Junction

Address

Clapham Junction station
St John's Hill
Clapham
SW11 2QP

Ticket office

Closed now

Station details

General information

Station Operator: NR
Station Code: CLJ

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard: Zone 2
Oyster Comments: Oyster validator

Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:

Passenger services

Lost Property Contact Available	No
Phone number: 0330 095 0168 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes

Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Customer Help points are located on every platform

Station facilities

Atm Machine	Yes
Baby Change	Yes
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	Yes
Showers	No
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Clapham Junction station
Waiting Room	No
Waiting Room Note: Waiting rooms are on platforms 1, 9/10 and 13/14 All platforms are partially or fully covered with a canopy.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 294 Type: Stands,Racks Location: Brighton Yard side of the station. Note: There are lockers for hire, subject to availability.

Cycle Storage Availability

Sheltered: Yes
Spaces: 294
Type: Stands,Racks
Location:

Brighton Yard side of the station.

Note:

There are lockers for hire, subject to availability.

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	No
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This is a Category B1 station. Step free access available through Brighton Yard entrance to all platforms via lifts. Step free access available through Grant Road entrance to platform 1 and 2 via lifts The Assistance Meeting Point varies - please check with your operator.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
Staff Help Available	Yes
Mon: 4:30 AM to 1:30 AM Tue: 4:30 AM to 1:30 AM Wed: 4:30 AM to 1:30 AM Thu: 4:30 AM to 1:30 AM Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. " Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.