Colchester Town

Help points can be found at the following location(s):

• Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building

'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries

Self-service vending machine providing cold drinks and snacks

The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times:

Monday - Friday 06:30 - 15:00
Saturday 07:30 - 15:00
Sunday Closed

The waiting room is located in the station building next to the ticket office, and is accessed from the station forecourt.

Colchester Town Station is around 5 minutes walk from Colchester Bus Station

This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Details of nearest taxis are shown on station information poster

Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside opening hours we advise to travel to the nearest stuffed station, Colchester. Booking is recommended.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.