|Station Operator: SN|
|Station Code: DMS|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: Southern
|Lost Property Contact Available||Yes|
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Find WiFi Hotspots around this station
Waiting Room Note:
There is a heated waiting area in the ticket office.
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category B3 station: Step-free access to platform 1 (to London) via moderate ramp. Steps to platform 2 (to East Grinstead).
Assistance Meeting Point is at the front of the station.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
|Staff Help Available||Yes|
|Mon - Fri: 6:30 AM to 10:15 AM
Staff Help Available Note:
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
See below for times when this station is staffed. Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
When the station is unstaffed, you can arrange assistance on arrival by:
We will then arrange for our Mobile Assistance Team assist you boarding the train.
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see: