East Croydon station
|Station Operator: SN|
|Station Code: ECR|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Southern
|Lost Property Contact Available||Yes|
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Atm Machine Note:
Located outside the station
|Bureau De Change||No|
|First Class Lounge||No|
Shoe repairer Wide range of shops Off Licence Passport Photo Booth
|Tourist Information Office||No|
Wifi information at this station
Waiting Room Note:
There are heated waiting rooms and covered waiting areas on each platform available 24 hours.
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category A station: This station has step-free access to all platforms. Lifts to overbridge from all platforms and side entrance. Long steep ramps to platforms from main entrance. (over 1:10 gradient).
Assistance Meeting Point is the Information Point on station concourse.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Located at the east side of the station
|Staff Help Available||Yes|
|Mon - Fri: Twenty Four Hours
Sat: Twenty Four Hours
Sun: Twenty Four Hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see: