Enfield Lock

Address

Enfield Lock station
Ordnance Road
Enfield
EN3 6HA

Ticket office

Closed now

Station details

General information

Station Operator: LE
Station Code: ENL

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard: Zone 6

Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Penalty Fares: Applicable Operators:

Passenger services

Lost Property Contact Available	No
Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	No

Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Coffee kiosk
Telephones	No
Toilets	No
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Enfield Lock station
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 6 Type: Stands Location: On the approach to Platform 1

Cycle Storage Availability

Sheltered: No
Spaces: 6
Type: Stands
Location:

On the approach to Platform 1

Cycle Storage CCTV	No

Other transport

Taxi Rank	No
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: London buses operate from outside the station

Accessibility

Accessible Booking Office Counter	No
Accessible Public Telephones	No
Accessible Toilets	No
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has step free access to both platforms via the level crossing on Ordnance Road and approximately 50 metres apart. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: 6:15 AM to 1:10 PM Sat: 7:10 AM to 1:40 PM Sun: Unavailable
Staff Help Available Note: Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (6 miles north) for trains to Cambridge and Stansted Airport. Tottenham Hale (6 miles south) for London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

timetables for Enfield Lock

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