Glasgow Central
Ticket office
Open now
Station details
Station Operator: NR |
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Station Code: GLC |
Staffing Level: Full Time |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Topup | No |
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Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Ticket Office Note: High Level (all destinations): Travel Centre next to Gordon St exit High Level (Scottish destinations): Station concourse near Hope St exit Low Level: Low level concourse between escalators |
Lost Property Contact Available | No |
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Phone number:
0330 024 0215 Website: https://www.nationalrail.co.uk/ |
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Ticket Gate | Yes |
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Left Luggage Contact Available | Yes |
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Phone number:
0208 090 9939 Website: https://www.excess-baggage.com/ |
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Customer Help Points | Yes |
Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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Baby Change | Yes |
Bureau De Change | No |
Post Box | Yes |
Post Box Note: Located on the concourse |
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Seated Area | No |
First Class Lounge | No |
First Class Lounge Note: The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30. Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information. |
Shops | Yes |
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Shops Note: Wide range of shops |
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Showers | Yes |
Station Buffet | Yes |
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key Accessible shower is available within the changing places facility. |
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Tourist Information Office | No |
Trolleys | Yes |
WebKiosk | No |
WiFi | Yes |
Waiting Room | No |
Car parking | Yes |
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Name: Oswald Street NCP Car Park Operator: NCP Spaces: 555 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
Car Parking Contact Available | No |
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Phone number: 0845 050 7080 Website: https://www.nationalrail.co.uk/ |
Cycle Storage Availability | Yes |
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Sheltered: Yes |
Cycle Storage CCTV | Yes |
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Taxi Rank | Yes |
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Taxi Rank Note: Taxis are available outside opposite the Gordon Street exit |
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Car Hire | No |
Airport | Yes |
Airport Note: GLASGOW AIRPORT: First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com
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Metro | No |
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Bus Service | Yes |
Bus Service Note: First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables: www.firstgroup.com/ukbus Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com Not all buses are accessible Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info For information about all public transport in Glasgow and Strathclyde the area visit: www.spt.co.uk |
Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Ticket Office: available Travel Centre: not available |
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Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15. High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street. |
Accessible Taxis | Yes |
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Accessible Taxis Note: Accessible taxis can be located on Gordon Street. |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff |
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Staff Help Available | Yes |
Mon: 4:00 AM to 12:30 AM Tue: 4:00 AM to 12:30 AM Wed: 4:00 AM to 12:30 AM Thu: 4:00 AM to 12:30 AM Fri: 4:00 AM to 12:30 AM Sat: 4:00 AM to 12:30 AM Sun: 7:00 AM to 12:30 AM |
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Staff Help Available Note: Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901. The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |