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Glasgow Queen Street

Address

Glasgow Queen Street station
North Hanover Street
George Square
G1 2AF

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Ticket office

Closed now

Mon - Fri:  5:10 AM to 11:55 PM
Sat:  5:10 AM to 11:55 PM
Sun:  7:10 AM to 11:55 PM

Station details

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    Please note that the work on the redevelopment of Glasgow Queen Street started on 7 August 2017 and is expected to last until 31 March 2020.

    Access into the station is now restricted to two entrances - Dundas Street and North Hanover Street. There are currently no drop-off facilities, however passengers using our Passenger Assistance service have the option to be dropped-off at designated "drop-off/pick-up point". This is located in the front of the Millenium hotel on George Square, where they will be met by one of our dedicated passenger assist staff and supported for onward travel. 

    Similarly if a passenger arrives in Queen Street, they will be escorted to the pick-up point by one of the passenger assist team. A Passenger Assist stand is located on the main station concourse, passengers who require assistance can request so hereThe stand will be staffed at the following times:  Monday -Saturday: 7am-9pm  Sunday: 10am-6pm.

    Blue Badge spaces are directly opposite the Millennium Hotel on George Square and there is a taxi rank outside the Millennium Hotel.

    Ticket office facilities can be found on Dundas Street directly opposite to the main entrance to the station.

    It is recommended that customers who need assistance, can request this by contacting ScotRail Assisted Travel

    During the period 16th September to 13th October 2019   platforms 4 & 5, high level station will be closed whilst they are extended as part of the redevelopment works.  While the majority of train services into the high level station will be unaffected there will be a few changes to some services that will now start/end their journeys before Queen Street.  Full details can be found at https://www.scotrail.co.uk/plan-your-journey/glasgow-queen-street-redevelopment

General information

Station Operator: SR
Station Code: GLQ
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
True Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
Off Site situated on Dundas Street directly across from the main entrance to the station

Passenger services

True> Lost Property Contact Available
Phone number: 03301 092 833
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Tickets gates to all platforms 

True> Left Luggage Contact Available
Website: Go to website
True Customer Help Points

Station facilities

False> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
True Seated Area
False First Class Lounge
False Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
True Trolleys
False WebKiosk
True WiFi
True Waiting Room

Car parking

true Car parking
Name:
Operator:
Spaces:

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

False Cycle Storage Availability
True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

False Accessible Public Telephones

False National Key Toilets

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

Level access to the high level. Lift access to low level platforms 8 and 9 is located on platform 7.

False Accessible Taxis

True Accessible Ticket Machines

False Impaired Mobility Set Down

Live departures and arrivals for Glasgow Queen Street

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