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Glasgow Queen Street

Address

Glasgow Queen Street station
North Hanover Street
George Square
G1 2AF

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Ticket office

Open now

Mon - Fri:  5:10 AM to 11:55 PM
Sat:  5:10 AM to 11:55 PM
Sun:  7:10 AM to 11:55 PM

Station details

  • Please note that the work on the redevelopment of Glasgow Queen Street started on 7 August 2017 and is expected to last until 31 March 2021.

    Access into the station is now restricted to two entrances - Dundas Street and North Hanover Street. There are currently no drop-off facilities, however passengers using our Passenger Assistance service have the option to be dropped-off at designated "drop-off/pick-up point". This is located in the front of the Millenium hotel on George Square, where they will be met by one of our dedicated passenger assist staff and supported for onward travel. 

    Similarly if a passenger arrives in Queen Street, they will be escorted to the pick-up point by one of the passenger assist team. A Passenger Assist stand is located on the main station concourse, passengers who require assistance can request so here. The stand will be staffed at the following times:  Monday -Saturday: 7am-9pm  Sunday: 10am-6pm.

    Blue Badge spaces are directly opposite the Millennium Hotel on George Square and there is a taxi rank outside the Millennium Hotel.

    Ticket office facilities can be found on Dundas Street directly opposite to the main entrance to the station.

    It is recommended that customers who need assistance, can request this by contacting ScotRail Assisted Travel

    During the period 16th September to 13th October 2019   platforms 4 & 5, high level station will be closed whilst they are extended as part of the redevelopment works.  While the majority of train services into the high level station will be unaffected there will be a few changes to some services that will now start/end their journeys before Queen Street.  Full details can be found at https://www.scotrail.co.uk/plan-your-journey/glasgow-queen-street-redevelopment

Station Operator: SR
Station Code: GLQ
Staffing Level: Full Time
CCTV: Yes
Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator Yes
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup No
Ticket Machine Yes
Ticket Office Note:
Off Site situated on Dundas Street directly across from the main entrance to the station
Lost Property Contact Available No
Phone number: 03301 092 833
Website: Go to website
Ticket Gate Yes
Ticket Gate Comments:

Tickets gates to all platforms 

DepartureScreens, Announcements, ArrivalScreens,

Customer Services:
customer.relations@scotrail.co.uk
Left Luggage Contact Available Yes
Website: Go to website
Customer Help Points Yes
Atm Machine No
Baby Change Yes
Bureau De Change No
Post Box No
Seated Area Yes
First Class Lounge No
First Class Lounge Note:

There are no First Class Lounge facilities available at this station. 
Shops No
Showers No
Station Buffet Yes
Station Buffet Note:
Mobile coffee van
Telephones (Cards & Coins) Yes
Toilets Yes
Toilets Note:
The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
Tourist Information Office No
Trolleys Yes
WebKiosk No
WiFi Yes
Waiting Room Yes
Car parking Yes
Name:
Operator:
Spaces:

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
Car Parking Contact Available No
Phone number:
Website: Go to website
Cycle Storage Availability No
Cycle Storage CCTV Yes
Taxi Rank Yes
Taxi Rank Note:
visit www.traintaxi.co.uk for details of taxis available for hire
Car Hire No
Airport Yes
Airport Note:
An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Metro Yes
Metro Note:
Interchange station for SPT Subway
Bus Service Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street
Accessible Booking Office Counter Yes
Accessible Public Telephones No
Accessible Toilets No
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office

Blue Badge parking bays: 5
Accessible Taxis No
Accessible Ticket Machines Yes
Impaired Mobility Set Down No
Staff Help Available Yes
Mon: 5:00 AM to 12:00 AM
Tue: 5:00 AM to 12:00 AM
Wed: 5:00 AM to 12:00 AM
Thu: 5:00 AM to 12:00 AM
Fri: 5:00 AM to 12:00 AM
Sat: 5:00 AM to 12:00 AM
Sun: 7:30 AM to 12:00 AM

Live departures and arrivals for Glasgow Queen Street

Departures
Arrivals
Live departures for Glasgow Queen Street
Due Destination Platform Expected Train Length  further details  Additional Information 
08:15 Edinburgh via Falkirk High Platform 4 4 On time See details on departure to Edinburgh via Falkirk High
08:17 Airdrie Platform 9 9 On time See details on departure to Airdrie
08:20 Alloa Platform 5 5 On time See details on departure to Alloa
08:22 Milngavie Platform 8 8 On time See details on departure to Milngavie
08:23 Oban/Mallaig Platform 7 7 On time See details on departure to Oban/Mallaig
08:26 Edinburgh via Falkirk Grahamston Platform On time See details on departure to Edinburgh via Falkirk Grahamston
08:27 Airdrie Platform 9 9 On time See details on departure to Airdrie
08:31 Springburn Platform 9 9 On time See details on departure to Springburn
08:32 Helensburgh Central Platform 8 8 On time See details on departure to Helensburgh Central
08:33 Anniesland Platform On time See details on departure to Anniesland
Live arrivals at Glasgow Queen Street
Due Destination Platform Expected Train Length  further details  Additional Information 
08:16 Milngavie Platform 9 9 On time See details on departure to Milngavie
08:16 Perth Platform 6 6 On time See details on departure to Perth
08:19 Edinburgh Platform 1 1 On time See details on departure to Edinburgh
08:21 Bathgate Platform 8 8 On time See details on departure to Bathgate
08:25 Balloch Platform 9 9 On time See details on departure to Balloch
08:26 Anniesland Platform 7 7 On time See details on departure to Anniesland
08:29 Stirling Platform 4 4 On time See details on departure to Stirling
08:30 Milngavie Platform 9 9 On time See details on departure to Milngavie
08:31 Edinburgh Platform 8 8 On time See details on departure to Edinburgh
08:32 Aberdeen Platform 3 3 On time See details on departure to Aberdeen

timetables for Glasgow Queen Street

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