Glasgow Queen Street
Ticket office
Open now
Station details
| Station Operator: SR |
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| Station Code: GLQ |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Off Site situated on Dundas Street directly across from the main entrance to the station |
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| Lost Property Contact Available | No |
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Phone number:
03301 092 833 Website: https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Tickets gates to all platforms |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: customer.relations@scotrail.co.uk |
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| Left Luggage Contact Available | Yes |
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Website:
https://www.nationalrail.co.uk/ |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
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First Class Lounge Note: There are no First Class Lounge facilities available at this station. |
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| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Mobile coffee van |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: Inside the station next to the ticket office |
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| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
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| Metro | Yes |
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Metro Note: Interchange station for SPT Subway |
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| Bus Service | Yes |
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Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon: 5:00 AM to 12:00 AM Tue: 5:00 AM to 12:00 AM Wed: 5:00 AM to 12:00 AM Thu: 5:00 AM to 12:00 AM Fri: 5:00 AM to 12:00 AM Sat: 5:00 AM to 12:00 AM Sun: 7:30 AM to 12:00 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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