Gravelly Hill
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 8:00 PM |
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| Sat: | 7:00 AM to 8:00 PM |
| Sun: | 8:00 AM to 4:00 PM |
Station details
| Station Operator: WM | |
| Station Code: GVH |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Gravelly Hill Station is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: Both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Gravelly Hill station |
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| Waiting Room | Yes |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: Star Radio 0121 373 1111 Yenton 0121 384 8181 TOA 0121 427 8888 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: staff will come out |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Access to booking hall via ramp. Alternative entrance via steps. Access from Booking Hall to platform 1 (trains to Birmingham) via ramp or 23 steps. Access to platform 2 (trains to Lichfield) from separate entrance via ramp or steps. Also footbridge with 6 steps up and 6 steps down to mid-point of ramp. Step-free access between platforms available via ramps and pavement on overbridge - 270m total. Ramp to ticket office doesn't have handrails. Steps and other ramps all have handrails. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:00 PM Sat: 7:00 AM to 8:00 PM Sun: 8:00 AM to 4:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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