Grays
Ticket office
Closed now
Station details
| Station Operator: CC |
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| Station Code: GRY |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Oyster Comments: Oyster top-up is only available from the self-service ticket machines |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: |
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Ticket Office Note: Platform 1 booking hall and Platforms 2/3 entrance |
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| Lost Property Contact Available | No |
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Phone number:
03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/ |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 168 Notes: <p>Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket</p> Annual Charge: £1270.00 Daily Charge: £8.40 Monthly Charge: £127.00 Off Peak Charge: £3.30 Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: £369.00 Weekly Charge: £33.00 |
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| Car Parking Contact Available | No |
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Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Note: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Yes, located on Crown Road adjacent to exit from platforms 2/3 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside either entrance on Station Approach or Crown Road |
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| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 9:00 PM | |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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