Grays
Ticket office
Open now
Station details
-
The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.
-----------------------------------------------------------
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to the station.
| Station Operator: CC |
|---|
| Station Code: GRY |
| Staffing Level: partTime |
|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
|
Oyster Comments: Oyster top-up is only available from the self-service ticket machines |
|
| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: |
|
|
Ticket Office Note: Platform 1 booking hall and Platforms 2/3 entrance |
|
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/ |
|
| Ticket Gate | Yes |
|
DepartureScreens, Announcements, |
|
|
Customer Services: Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
| Atm Machine | No |
|---|---|
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
|---|---|
|
Shops Note: Newspaper kiosk in booking hall on platform 1 |
|
| Showers | No |
| Station Buffet | Yes |
|
Station Buffet Note: Coffee shop located on platform 1 |
|
| Telephones | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
|
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
|
Wifi Note: |
|
| Waiting Room | No |
| Car parking | Yes |
|---|---|
|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 168 Notes: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Note: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes At entrance to station car park and on Crown Road near to bus stops |
|
| Cycle Storage CCTV | Yes |
|---|
| Taxi Rank | Yes |
|---|---|
|
Taxi Rank Note: Yes, located on Crown Road adjacent to exit from platforms 2/3 |
|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
|---|---|
|
Accessible Booking Office Counter Note: Customer Service Staff |
|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
|
Accessible Toilets Note: Platform 1. This can be accessed using a radar key. |
|
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 |
|
| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
|
Impaired Mobility Set Down Note: Outside either entrance on Station Approach or Crown Road |
|
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 9:00 PM | |
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|
timetables for Grays
No timetables.