Great Bentley

Help points can be found at the following location(s):

• Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze) - Just beyond the sheltered waiting area but before the toilets, fixed to the platform-facing wall of the former station building

Toilets are located on Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are:

Monday to Friday 07:00-13:00Saturday ClosedSunday and Bank Holidays Closed

Please note that due to any unforeseen circumstances, these planned opening times are subject to change.

Find WiFi Hotspots around Great Bentley station

Local buses serve Colchester, Clacton, and Brightlingsea

This station has step free access to both platforms from Plough Road, with approximately 30 metres between the two entrances which are either side of the level crossing.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Details of nearest taxis are shown on station information poster

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

• Board and alight

• Ramp assistance

• Luggage (on and off train only)

• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By calling 0345 600 7245 (option 4)

• By selecting the help button on one of the two ticket machines at this station

• By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.