Guildford Station Information | Departures & Arrivals for Guildford Station

General information

Station Operator: NR
Station Code: GLD

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:
Ticket Office Note: In main Booking Hall

Passenger services

Lost Property Contact Available	Yes
Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes

Customer Services: Please contact our Customer Services Department on 0345 6000 650

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help points are available on all platforms

Station facilities

Shops	Yes
Showers	No
Station Buffet	Yes
Telephones (Cards & Coins)	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Guildford station
Waiting Room	Yes
Waiting Room Note: Located on Platforms 3/4 and 5/6

Car parking

Car parking	Yes
Name: Premium Car Park Operator: Spaces: 250 Notes: <p>Bank Holiday £4.00</p> Annual Charge: N/A Daily Charge: £15.50 Monthly Charge: N/A Off Peak Charge: £7.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A

Car Parking Contact Available	No
Phone number: Website: https://www.nationalrail.co.uk/ Note: Bank Holiday £4.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 378 Type: Compound,Stands,Wheel Racks Location: Car parks 1 & 2

Cycle Storage Availability

Sheltered: Yes
Spaces: 378
Type: Compound,Stands,Wheel Racks
Location:

Car parks 1 & 2

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	Yes
Taxi Rank Note: Yes, at Main Station Entrance
Car Hire	Yes
Car Hire Note: Hertz Car Rental
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: A low height ticket office counter is located within the main booking hall.
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.

Accessible Taxis	Yes
Accessible Taxis Note: The taxi rank is located outside the main station entrance (platform 2)
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Guildford