Guildford
Ticket office
Closed now
Station details
| Station Operator: NR |
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| Station Code: GLD |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: |
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Ticket Office Note: In main Booking Hall |
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| Lost Property Contact Available | Yes |
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Website:
https://www.nationalrail.co.uk/
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| Ticket Gate | Yes |
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Customer Services: Please contact our Customer Services Department on 0345 6000 650 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | Yes |
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Waiting Room Note: Located on Platforms 3/4 and 5/6 |
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| Car parking | Yes |
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Name: Premium Car Park Operator: Spaces: 250 Notes: Bank Holiday £4.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ Note: Bank Holiday £4.00 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Car parks 1 & 2 |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Yes, at Main Station Entrance |
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| Car Hire | Yes |
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Car Hire Note: Hertz Car Rental |
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| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: A low height ticket office counter is located within the main booking hall. |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team. |
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| Accessible Taxis | Yes |
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Accessible Taxis Note: The taxi rank is located outside the main station entrance (platform 2) |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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timetables for Guildford
No timetables.