Hackney Wick
Ticket office
Open now
Station details
| Station Operator: LO |
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| Station Code: HKW |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 2 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: At entrance |
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| Lost Property Contact Available | No |
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Phone number:
0343 222 1234 Website: https://www.nationalrail.co.uk/ |
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| Ticket Gate | No |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: You can Contact Customer Services on 0343 222 1234 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Ticket office staff provide assistance where possible |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Concourse |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | No |
| Mon - Fri: Unavailable Sat: Unavailable Sun: Unavailable |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
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