Harold Wood

Address

Harold Wood station
Gubbins Lane
Harold Wood
RM3 0BL

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General information

Station Operator: XR
Station Code: HRO

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: Located in the ticket hall entrance on Gubbins Lane.

Passenger services

Lost Property Contact Available	Yes
Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Ticket Gate Comments: Harold Wood has a Secure Station accreditation
DepartureScreens, Announcements,
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

Atm Machine	No
Atm Machine Note: Located outside the station
Baby Change	No
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	No
Telephones	No
Toilets	Yes
Toilets Note: Platform 3
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Harold Wood station
Waiting Room	Yes
Waiting Room Note: An accessible, heated waiting room is located on Platform 3. Waiting room is open from first to last train.

Car parking

Car parking	Yes
Name: Operator: Spaces: 100 Notes: •This car park is open 24 hours Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A

Car Parking Contact Available	No
Phone number: Website: https://www.ncp.co.uk/find-a-car-park/car-parks/harold-wood-station-tfl/

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: Type: Stands Location: In station car park

Cycle Storage Availability

Sheltered: Yes
Spaces:
Type: Stands
Location:

In station car park

Cycle Storage CCTV	No

Other transport

Taxi Rank	Yes
Taxi Rank Note: A taxi office is located on Station road next to the stations car park.
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format at https://www.nationalrail.co.uk/posters/HRO.pdf

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: An accessible toilet is located on Platform 3. This toilet is operated with a radar key.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.
Impaired Mobility Set Down	No
Staff Help Available	Yes

Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Departures

Arrivals

No timetables.