Harwich International station
|Station Operator: LE|
|Station Code: HPQ|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help points available on platforms
|Bureau De Change||No|
|First Class Lounge||No|
Passport Photo Booth
Station Buffet Note:
Limited facilities available in port building
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.
|Tourist Information Office||No|
Find WiFi Hotspots around Harwich International station
Name: Harwich Port Car Park
Operator: Harwich Port
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
Within car park and on platform
|Cycle Storage CCTV||No|
Taxi Rank Note:
Taxi service information available from station information poster.
Bus Service Note:
Plus Bus location
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to all platforms with lifts available.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
|Accessible Ticket Machines||No|
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
|Mon - Sun: Unavailable|
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.