Hatfield Peverel
Ticket office
Closed now
Station details
| Station Operator: LE |
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| Station Code: HAP |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website:
https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points can be found at the following location(s):
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The male and the female toilets are located in the station building on Platform 1 (for trains towards London), near the bottom of the footbridge steps. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times: Monday - Friday 06:15 - 12:45 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: The waiting room is located in the station building and is accessed from the booking hall. |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 201 Annual Charge: £1591.00 Daily Charge: £8.50 Monthly Charge: £159.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £455.00 Weekly Charge: £35.00 |
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| Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/hatfield-peverel-stn-g-anglia/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes There are seven cycle stands and a sheltered cycle parking area with 48 spaces which can be accessed from the station car park, located next to the side entrance to Platform 1 (for trains towards London). |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has step free access to Platform 1 (for trains towards London) only. Platform 2 (for trains arriving from London, or towards Colchester and Ipswich) can only be accessed via a stepped footbridge which leads to and from Platform 1 and the entrance to the station. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | Yes |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:15 AM to 1:00 PM Sat: 6:15 AM to 1:00 PM Sun: Unavailable |
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Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Chelmsford station which is approximately 8 miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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