|Station Operator: CH|
|Station Code: HTN|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
03456 005 165
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
|Tourist Information Office||No|
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||No|
|Step Free Access||No|
Step Free Access Note:
Step Free Access Category B3. Step free access to Platform 1 (London bound) only.
Accessible Taxis Note:
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
|Accessible Ticket Machines||No|
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
At station entrance.
|Staff Help Available||No|
Staff Help Available Note:
Passenger Assistance Meeting Points:
Platform 1 - between the shelter and the help point
Platform 2 - next to the shelter.
Please note that your assistance will be provided by Train Managers who will be on board the train when it arrives at the station.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.