Hayes & Harlington
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:10 PM |
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| Sat: | 8:00 AM to 6:00 PM |
| Sun: | 9:30 AM to 7:10 PM |
Station details
| Station Operator: XR | |
| Station Code: HAY |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 5 |
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Oyster Comments: Nearby shop sells Oyster cards. |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail |
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Ticket Office Note: The ticket office has temporarily relocated to the north side of station due to Crossrail works |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Located by the temporary ticket office off platform 4. Toilets are locked, please contact a member of staff for assistance. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Hayle station |
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| Waiting Room | Yes |
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Waiting Room Note: Platform 3 |
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| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | No |
| Car Hire | No |
| Airport | Yes |
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Airport Note: TfL Rail service to London Heathrow. |
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| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: There are currently NO Hight Adjustable Ticket Office Counters due to the temporary ticket office. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Accessibility Category B3. This station has step-free access to some platforms. Step-free access is available to platform 4 and 5 Eastbound services only. There is no step-free access to platform 1, 2 and 3. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Staff are available to assist from the first to last train. |
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Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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