Hayes & Harlington
Ticket office
Open now
| Mon - Fri: | 6:10 AM to 7:10 PM |
|---|---|
| Sat: | 6:10 AM to 7:10 PM |
| Sun: | 6:30 AM to 9:30 PM |
Station details
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Due to ongoing works associated with Crossrail, the entrance station building and ticket office have now moved and are no longer situated on the bridge in Station Road.
The ticket office has now moved to a temporary location at the end of Station Approach (see new photograph above). As a result, parts of the Stations Made Easy interactive map will currently be incorrect.
General information
| Station Operator: XR | |
| Station Code: HAY |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 5 |
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| Oyster Comments: Nearby shop sells Oyster cards. |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail |
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Ticket Office Note: The ticket office has temporarily relocated to the north side of station due to Crossrail works |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Located by the temporary ticket office off platform 4 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Hayle station |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 120 Annual Charge: £601.00 Daily Charge: N/A Monthly Charge: £60.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: £3.60 Three Monthly Charge: £178.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| True | Airport |
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Airport Note: TfL Rail service to London Heathrow. |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: There are currently NO Hight Adjustable Ticket Office Counters due to the temporary ticket office. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: Step free access is only available for services towards London - platform 4 & 5. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are not available |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for Hayes & Harlington
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 14:13 | Didcot Parkway Platform 3 | 3 | 14:28 15 mins late | See details on departure to Didcot Parkway |
| 14:24 | Heathrow Airport T4 Platform 3 | 3 | 14:28 4 mins late | See details on departure to Heathrow Airport T4 |
| 14:26 | London Paddington Platform | Cancelled | See details on departure to London Paddington | |
| 14:31 | Reading Platform 3 | 3 | On time | See details on departure to Reading |
| 14:33 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 14:40 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 14:42 | Didcot Parkway Platform 3 | 3 | On time | See details on departure to Didcot Parkway |
| 14:47 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 14:54 | Heathrow Airport T4 Platform 3 | 3 | On time | See details on departure to Heathrow Airport T4 |
| 14:55 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 15:01 | Reading Platform 3 | 3 | On time | See details on departure to Reading |
| 15:03 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 15:10 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 15:15 | Didcot Parkway Platform | Cancelled | See details on departure to Didcot Parkway | |
| 15:17 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 15:24 | Heathrow Airport T4 Platform 3 | 3 | On time | See details on departure to Heathrow Airport T4 |
| 15:25 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 15:30 | Reading Platform 3 | 3 | On time | See details on departure to Reading |
| 15:33 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 15:40 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 15:46 | Didcot Parkway Platform 3 | 3 | On time | See details on departure to Didcot Parkway |
| 15:47 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 15:54 | Heathrow Airport T4 Platform 3 | 3 | On time | See details on departure to Heathrow Airport T4 |
| 15:58 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 16:00 | Reading Platform 3 | 3 | On time | See details on departure to Reading |
| 16:03 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 16:10 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| 16:12 | Didcot Parkway Platform 3 | 3 | On time | See details on departure to Didcot Parkway |
| 16:17 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 16:24 | Heathrow Airport T4 Platform 3 | 3 | On time | See details on departure to Heathrow Airport T4 |
| 16:25 | London Paddington Platform 4 | 4 | On time | See details on departure to London Paddington |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 14:13 | London Paddington Platform 3 | 3 | 14:28 15 mins late | See details on departure to London Paddington |
| 14:23 | London Paddington Platform 3 | 3 | 14:27 4 mins late | See details on departure to London Paddington |
| 14:26 | Reading Platform | Cancelled | See details on departure to Reading | |
| 14:30 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 14:33 | Heathrow Airport T4 Platform 4 | 4 | On time | See details on departure to Heathrow Airport T4 |
| 14:40 | Didcot Parkway Platform 4 | 4 | On time | See details on departure to Didcot Parkway |
| 14:41 | London Paddington Platform | Cancelled | See details on departure to London Paddington | |
| 14:42 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 14:53 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 14:55 | Reading Platform 4 | 4 | On time | See details on departure to Reading |
| 15:01 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 15:03 | Heathrow Airport T4 Platform 4 | 4 | On time | See details on departure to Heathrow Airport T4 |
| 15:10 | Didcot Parkway Platform 4 | 4 | On time | See details on departure to Didcot Parkway |
| 15:10 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 15:14 | London Paddington Platform | Cancelled | See details on departure to London Paddington | |
| 15:23 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 15:25 | Reading Platform 4 | 4 | On time | See details on departure to Reading |
| 15:29 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 15:33 | Heathrow Airport T4 Platform 4 | 4 | On time | See details on departure to Heathrow Airport T4 |
| 15:40 | Reading Platform 4 | 4 | On time | See details on departure to Reading |
| 15:41 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 15:45 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 15:53 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 15:58 | Reading Platform 4 | 4 | On time | See details on departure to Reading |
| 15:59 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 16:03 | Heathrow Airport T4 Platform 4 | 4 | On time | See details on departure to Heathrow Airport T4 |
| 16:10 | Didcot Parkway Platform 4 | 4 | On time | See details on departure to Didcot Parkway |
| 16:11 | London Paddington Platform 5 | 5 | On time | See details on departure to London Paddington |
| 16:12 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 16:23 | London Paddington Platform 3 | 3 | On time | See details on departure to London Paddington |
| 16:25 | Reading Platform 4 | 4 | On time | See details on departure to Reading |