Hedge End
Ticket office
Closed now
Station details
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The ticket office at Hedge End will be closed on Saturday 30 September 2023.
| Station Operator: SW |
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| Station Code: HDE |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: |
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Ticket Office Note: Outside entrance to Ticket Office |
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| Lost Property Contact Available | No |
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Website:
https://www.southwesternrailway.com/contact-and-help/lost-property
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| Ticket Gate | No |
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DepartureScreens, |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Hedge End station |
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| Waiting Room | No |
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Waiting Room Note: In main station building. |
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| Car parking | Yes |
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Name: Council Managed Car Park Operator: Local Council (Eastleigh) Spaces: 96 |
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| Car Parking Contact Available | No |
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Phone number: 0345 6000 650 Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes 5 cycle lockers and 26 cycle stand parking spaces |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge. For step-free access from London please travel to nearby Fareham. Please be aware that this station has no tactile paving on the platform edge. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Staff Help Available | No |
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Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. |
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timetables for Hedge End
No timetables.