Hendon

Address

Hendon station
Station Road
Hendon
NW4 4PT

Ticket office

Closed now

Station details

General information

Station Operator: TL
Station Code: HEN

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard: Zone 3/4
Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Penalty Fares: Applicable Operators: Thameslink

Passenger services

Lost Property Contact Available	No
Website: https://www.nationalrail.co.uk/
Ticket Gate	No
DepartureScreens, Announcements,

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	No
Telephones	No
Toilets	No
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Wifi information at this station
Waiting Room	Yes
Waiting Room Note: Unheated waiting shelters are available on the platforms.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 43

Car Parking Contact Available	No
Phone number: Website: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 64 Type: Racks Location: In the car park

Cycle Storage Availability

Sheltered: Yes
Spaces: 64
Type: Racks
Location:

In the car park

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	Yes
Taxi Rank Note: No
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms. Assistance Meeting Point is the front of the station next to the bike rack. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: 6:30 AM to 1:00 PM Sat: 8:00 AM to 2:30 PM Sun: Unavailable
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either: pressing the 'emergency & assisted travel' Help Point button calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only texting us on 07970 511077 We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Assisted Travel: Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink.

Departures

Arrivals

timetables for Hendon

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