|Station Operator: TL|
|Station Code: HEN|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Thameslink
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
|Tourist Information Office||No|
Wifi information at this station
Name: Station Car Park
Operator: <a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Annual Charge: £1089.30
Daily Charge: £7.20
Monthly Charge: £127.60
Off Peak Charge: £3.50
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £343.10
Weekly Charge: £34.00
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms.
Assistance Meeting Point is the front of the station next to the bike rack.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon - Fri: 6:30 AM to 1:00 PM
Sat: 8:00 AM to 2:30 PM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.