Station Approach, off Station Road
|Station Operator: GW|
|Station Code: HOT|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: Great Western Railway
Ticket Office Note:
Outside the Station Entrance.
|Lost Property Contact Available||No|
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Connect to "GWR Free Station WiFi"
Waiting Room Note:
In ticket hall
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Annual Charge: £775.00
Daily Charge: £4.60
Monthly Charge: £78.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £227.00
Weekly Charge: £23.00
|Car Parking Contact Available||No|
Phone number: 0345 165 2030
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free Category A station. This station has step free access to the platform.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible taxis are available
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance
|Staff Help Available||Yes|
|Mon - Fri: 6:00 AM to 1:00 PM
Sat: 7:00 AM to 1:00 PM
Staff Help Available Note:
Meeting point: Next to help point on the platform.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.