|Station Operator: AW|
|Station Code: HFD|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: Great Western Railway, West Midlands Trains
Ticket Office Note:
The ticket office is inside the station building.
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
|Tourist Information Office||No|
Name: Main Car Park
Operator: National Car Parks Ltd
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
There is a taxi rank in the station car park, adjacent to the station building.
|Accessible Booking Office Counter||Yes|
Accessible Booking Office Counter Note:
A low level counter is available at the Ticket Office.
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
The pay phone (coins only) is available for use on platform 3.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis Note:
Available from the taxi rank.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machines take cash, debit and credit cards.
The ticket machines are only accessible during ticket office opening hours.
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set down and pick up in the station car park, adjacent to the station building.
|Staff Help Available||Yes|
|Mon: 6:00 AM to 10:00 PM
Tue: 6:00 AM to 10:00 PM
Wed: 6:00 AM to 10:00 PM
Thu: 6:00 AM to 10:00 PM
Fri: 6:00 AM to 10:00 PM
Sat: 6:00 AM to 10:00 PM
Sun: 9:00 AM to 10:00 PM
Staff Help Available Note:
Assistance will be provided by the Conductor on the train when staff are not available on the platform.