Hereford

Address

Hereford Station
Station Approach
Hereford
HR1 1BB

Open now

General information

Station Operator: AW
Station Code: HFD

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:
Ticket Office Note: The ticket office is inside the station building.

Passenger services

Lost Property Contact Available	Yes
Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
DepartureScreens, ArrivalScreens, Announcements,
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Café
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Hereford station
Waiting Room	No

Car parking

Car parking	Yes
Name: Main Car Park Operator: APCOA Spaces: 175

Car Parking Contact Available	No
Phone number: Website: https://www.apcoa.co.uk/tfwr

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 50 Type: Stands Location: Limited cycle stands are available in the car park, adjacent to the bus shelter.

Cycle Storage Availability

Sheltered: Yes
Spaces: 50
Type: Stands
Location:

Limited cycle stands are available in the car park, adjacent to the bus shelter.

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	Yes
Taxi Rank Note: Taxi rank in the station car park, adjacent to the station building.
Car Hire	No
Airport	No

Metro	No
Bus Service	No

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: A low level counter is available at the Ticket Office.
Accessible Public Telephones	Yes
Accessible Public Telephones Note: The pay phone (coins only) is available for use on platform 3.
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B. Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.

Accessible Taxis	Yes
Accessible Taxis Note: Available from the taxi rank.
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: The ticket machine(s) take cash, and major debit and credit cards. The ticket machines are only accessible during ticket office opening hours.
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Set down and pick up in the station car park, adjacent to the station building.
Staff Help Available	Yes
Mon: 5:00 AM to 9:00 PM Tue: 5:00 AM to 9:00 PM Wed: 5:00 AM to 9:00 PM Thu: 5:00 AM to 9:00 PM Fri: 5:00 AM to 9:00 PM Sat: 5:00 AM to 9:00 PM Sun: 8:00 AM to 9:00 PM
Staff Help Available Note: Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.