Herne Hill Station Information | Departures & Arrivals for Herne Hill Station

General information

Station Operator: SE
Station Code: HNH

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard: Zone 2/3
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note: On way in to access trains in the booking hall

Passenger services

Lost Property Contact Available	Yes
Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Ticket Gate	No
DepartureScreens, Announcements,
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: On platform

Station facilities

Atm Machine	Yes
Baby Change	Yes
Baby Change Note: Platforms 1/2 & 3/4- Available during staffing hours
Bureau De Change	No
Post Box	No
Post Box Note: Outside the station
Seated Area	Yes
First Class Lounge	No

Shops	Yes
Shops Note: Homemade Ice Cream in the booking hall. Homewares shop next to the entrance.
Showers	No
Station Buffet	Yes
Station Buffet Note: Coffee shop in the booking hall also Coffee shop on platform 1/2 also Selecta vending machines the platforms
Telephones	No
Toilets	Yes
Toilets Note: Platforms 1/2 and 3/4 - Available during staffing hours
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Herne Hill station
Waiting Room	No
Waiting Room Note: Heated waiting room on platforms 1/2 and 3/4 Only available when staff present

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 6 Type: Stands Location: front of station and subway Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 6
Type: Stands
Location:

front of station and subway

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: The counter can be raised or lowered to suit all users
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platforms 1/2 & 3/4 - Available during staffing hours
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: booking hall/ subway
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Limited time parking and on public highway
Staff Help Available	Yes
Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Herne Hill