|Station Operator: SN|
|Station Code: HLM|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
Applicable Operators: Southern
|Lost Property Contact Available||Yes|
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help Ponts on each platform
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Waiting Room Note:
There are unheated shelters on both platforms.
|Cycle Storage Availability||Yes|
On Platform 2
Cycles are left at owners risk. Abandoned cycles may be removed.
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Toilets Note:
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
This is a Category B3 Station: This station has level access via side gate to platform 2 (towards Horsham). Steps to platform 1 (towards London).
Assistance Meeting Point is the Help Point.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
Impaired Mobility Set Down Note:
No dedicated area
|Staff Help Available||Yes|
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
See below for times when this station is staffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
timetables for Holmwood