|Station Operator: AW|
|Station Code: HHD|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
Inside the ferry terminal.
|Lost Property Contact Available||Yes|
03333 211 202
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||No|
Customer Help Points Note:
Ticket office for advice only.
Atm Machine Note:
Located on the concourse.
|Bureau De Change||Yes|
|First Class Lounge||No|
Passport Photo Booth
|Telephones (Cards & Coins)||Yes|
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
|Tourist Information Office||No|
Name: Black Bridge
Operator: Stena Line
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Car Parking Contact Available||No|
Phone number: 08705755755
£4 for 12 hours
£8 for 24 hours
|Cycle Storage Availability||Yes|
On Platform 2 by the gate (in ferry port area).
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
At the front of the station
Bus Service Note:
For the nearest bus stop, walk across the footbridge and turn right onto the main road.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: Twenty Four Hours
Sat: 12:00 AM to 9:45 PM
Sun: 7:00 AM to 12:00 AM
Staff Help Available Note:
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.