Ilford
Ticket office
Closed now
Station details
| Station Operator: XR |
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| Station Code: IFD |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 4 |
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Oyster Comments: <p>Oyster cards are available at Ilford North ticket machine only.</p> |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TfL Rail |
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Ticket Office Note: A temporary ticket office is located at the bottom of the ramp at the temporary Ilford Hill station entrance. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Ilford has a Secure Station accreditation |
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DepartureScreens, Announcements, |
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Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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| Atm Machine | No |
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Atm Machine Note: Stations main entrance |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Coffee & snacks |
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| Showers | No |
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: Platform 3 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | Yes |
Waiting Room Note:
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes On platform 4 |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
Step Free Access Note:
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from the first to the last train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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