Inverness
Ticket office
Closed now
Station details
| Station Operator: SR |
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| Station Code: INV |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Phone number:
03301 092 833 Website: https://www.nationalrail.co.uk/ |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Ticket gates to all platforms |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: customer.relations@scotrail.co.uk |
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| Left Luggage Contact Available | Yes |
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Website:
https://www.nationalrail.co.uk/ |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
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First Class Lounge Note: Caledonian Sleeper only There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road. Tickets Accepted Caledonian Sleeper First Class ticket holders Refreshments Complimentary snacks and refreshments Facilities Free WiFi, showers Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts. -- Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key. |
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| Shops | No |
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Shops Note: WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth |
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| Showers | Yes |
| Station Buffet | Yes |
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Station Buffet Note: Costa Coffee, WH Smith, bar |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930 |
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| Tourist Information Office | Yes |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | Yes |
| Car parking | Yes |
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Name: Station Car Park Operator: ScotRail Spaces: 60 Annual Charge: N/A Daily Charge: £6.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: £1.20 Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates Blue Badge parking bays: 3 |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon: 4:45 AM to 12:15 AM Tue: 4:45 AM to 12:15 AM Thu: 4:45 AM to 12:15 AM Fri: 4:45 AM to 12:15 AM Sat: 4:45 AM to 12:15 AM Sun: 9:00 AM to 12:15 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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