Ipswich
Ticket office
Open now
Station details
| Station Operator: LE |
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| Station Code: IPS |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: |
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Ticket Office Note: The ticket office at this station has recently moved, and is now located at the front of the station to the left, near the multi-storey car park, and is accessible directly from the station forecourt. |
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| Lost Property Contact Available | No |
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Website:
https://www.greateranglia.co.uk/lost-property
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| Ticket Gate | Yes |
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DepartureScreens, ArrivalScreens, Announcements, |
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Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
| Atm Machine | Yes |
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| Baby Change | Yes |
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Baby Change Note: Female toilets,Male toilets |
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| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | Yes |
| Shops | Yes |
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Shops Note: |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Self-service vending machines providing hot drinks, cold drinks, and snacks Free water refill point located on the station concourse, next to the customer service office |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 04:00 - 22:00Saturday 04:00 - 22:00Sunday 07:00 - 22:00 |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge. |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 444 |
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| Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/ipswich-station-g-anglia/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details. |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: 'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk 'Ipswich Buses' route 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12, 13, and 14 stop close by in Ranelagh Road. Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer service office on the main concourse. |
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| Accessible Taxis | Yes |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
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Assisted Travel: 0800 028 28 78 We want everyone to travel with confidence. That is why, if you are planning on travelling on Greater Anglia services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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timetables for Ipswich
No timetables.